Senior Executive @ Treebo Hotels

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Senior Executive

Treebo Hotels
2 - 5 years
Bengaluru
6 months ago
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Job Description

We are re-thinking customer service. We are obsessed with delivering nothing but the best to our guests. And in this role as a Delight Champion, you will be doing just that

You will be communicating with our guests and business partners over the phone

You will beat stereotypes in delivering a delightful experience to our guests.

You will be the first point of contact in resolving guest queries and concerns.

You will spot and initiate process changes that will increase efficiency and overall experience.

You will relay customer feedback to the organization.

What are we looking for

Love speaking with new people.

Are a problem solver with a never give up attitude and love new challenges.

Have excellent communication skills both verbal and written.

Are empathetic and always look at providing nothing but the best possible solution to customers. Are a start-up enthusiast and understand what it takes to be part of a young and fast growing team.

Are tech-savvy with working knowledge of Google Applications and CRM tools.

Job Classification

Industry: Hotels & Restaurants
Functional Area / Department: Customer Success, Service & Operations
Role Category: Non Voice
Role: Customer Retention - Non Voice
Employement Type: Full time

Contact Details:

Company: Treebo Hotels
Location(s): Bengaluru

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Keyskills: communication skills written excellent verbal and written communication skills customer service presentation skills problem solving operations written communication writing leadership leadership skills content writing communication skills crm

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Your name (*)

Email (*)

Mobile (*)

Preferred City (* max. 2 w/comma)

Designation / Expected Role

Current / Recent Company (*)

Experience (*)

Expected Salary (*)

Desired Industry (*):

Functional area / Department (*):

Enter Skills (key skills, subjects, technologies & roles to use in search)

Write briefly about yourself, your experience and education (*)

Attach ResumeMax 2.38 MB (RTF, PDF, DOC, DOCX formats only parsed)

Please, check the file size and type.

Add social media [ + ]

Create password

I agree with website service terms and conditions

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Treebo Hotels

About the company Treebo Hospitality Ventures is India's most loved brand and one of the largest chains in the budget segment of hospitality. With a network of 850+ hotels across 120+ cities, Treebo offers travelers the unprecedented value proposition of high-quality stays at affordable prices wher...

Senior Executive @ Treebo Hotels

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