As an Area General Manager, you will be responsible for executing the companys strategic vision of democratizing the joy of travel. You will be responsible for a given area and the portfolio there in to ensure highest levels of guest experience, product quality and business profitability of the assets. While managing the operations and enabling sales for your portfolio, you will also drive the expansion of our hotel portfolio across your area and beyond through your network. This is a mission critical role that requires a perfect
balance of delivering operational excellence, relationship management, and a business development mindset.
Key Responsibilities -
1) Operational Excellence
Oversee day-to-day operations across multiple hotel properties in your area, ensuring adherence to brand standards and service benchmarks
Drive compliance with Treebo's brand standards and SOPs, health and safety guidelines, and service quality norms
Conduct audits, quality assurance checks, and drive corrective/preventive actions through hotel partners to maintain Treebo standards
Act as the key liaison between the company and hotel partners, ensuring seamless coordination and timely issue resolution
Monitor and enhance overall guest satisfaction by ensuring prompt and effective service recovery mechanisms
2) Business Development Growth
Identify, evaluate, and onboard new hotel properties to expand the companys portfolio within the assigned area
Negotiate terms of the agreement and ensure complete alignment with Treebo's operating procedures before onboarding any hotel
Collaborate with the central business development team to oversee launch process of the signed properties
3) Sales MICE
Drive regional sales performance by collaborating with internal sales teams and property owners to achieve revenue targets for your portfolio
Identify and push sales POCs to close MICE deals for your portfolio properties
Support pricing, promotions, and campaigns to drive business at the property level
Engage with local corporate clients, event organizers, and travel planners to push business to your portfolio if needed
4) Team Partner Management
Lead, mentor, and develop on-ground portfolio hotel teams to deliver exceptional guest experience in the segment
Train hotel staff in brand values, SOPs, and customer service skills to ensure consistency
Build strong relationships with hotel owners and partners to foster collaboration and long-term association
What Are We Looking For -
Strong communication, leadership, and stakeholder management skills.
46 years of experience in hospitality management with demonstrated success in both operations and business development.
Proven experience in property acquisition and/or sales in hospitality.
Knowledge and experience in the MICE segment is highly desirable.
Analytical mindset with problem-solving and decision-making capabilities.
Ability to thrive in a dynamic, fast-paced environment.
Willingness to travel extensively within the assigned geography.
Entrepreneurial approach with a strong focus on execution and accountability.
