Hiring For Process Quality Analyst
- Movate
- 1 - 6 years
- Chennai
- 5 months ago
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Job Description
Hi All,
Movate Technologies ( Formerly Known as CSSCorp ) is looking for Senior Quality Analyst role.
Location: Chennai - Perungalathur
Shift: Flexible to work in shifts
Roles & Responsibilities:
- Should be able to Conduct regular Process QA audits.
- Maintain working knowledge of quality standards and SLAs.
- Perform quality refresher trainings and test process knowledge Assessments.
- Make recommendations and suggestions to rectify and implement defects in Process Adherence.
- Create, Review, and Refine audits and errors of Engineers.
- Participates in bi-weekly meetings with IT engineers and Managers.
- Good communications skills, both written and verbal.
- Extensive experience in quality control or Audits.
- Weekly Call Calibrations and Up skill trainings.
- Strong analytical and problem-solving skills.
- Able to work in any given Rotational shifts and Week offs
Job Classification
Industry: Analytics / KPO / ResearchFunctional Area / Department: Quality AssuranceRole Category: Business Process QualityRole: Quality AnalystEmployement Type: FreshersContact Details:
Company: Movate TechnologiesLocation(s): Chennai
Keyskills: Call Audit Call Monitoring Call Quality QC Tools Quality Monitoring Feedback Call Calibration Quality Analyst 7Qc Quality Tools
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Movate
Movate (formerly CSS Corp), is a digital technology and customer experience services company committed to disrupting the industry with boundless agility, human-centered innovation, and relentless focus on driving client outcomes. It helps ambitious, growth-oriented companies across industries sta...
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