Provide customer support for SaaS software via phone and email. Troubleshoot technical and product-related issues. Explain product features and usage clearly. Escalate bugs and complex problems to relevant teams. Maintain accurate CRM logs
Job Classification
Industry: IT Services & ConsultingFunctional Area / Department: Sales & Business DevelopmentRole Category: Sales Support & OperationsRole: Sales Support & Operations - OtherEmployement Type: Full time