Key Account Manager (Up selling & Cross Selling)
- Crafting digital
- 9 - 12 years
- Pune
- 4 months ago
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Job Description
Role:
We are looking for Key Account Manager to manage key enterprise accounts and drive growth through upselling, cross-selling, and long-term client partnerships. The person should also have experience in acquiring new Clients.
Key Requirements:
- 1012 years experience in Key Account management.
- Strong relationship management, communication, and problem-solving skills.
- Proven ability to handle client inquiries, ensure service delivery within budget, and maintain accurate client records.
- Good CRM hygiene
- Experience working with sales and internal teams to achieve KPIs.
- Technical acumen in IT solution and services; knowledge of Digital twin, digital automation, AI and IoT, IT staff augmentation will be a key focus
- Sales Acumen and a thirst to achieve new Clients
- Nurture relationship with clients to position services based on clients budget.
- Go getter attitude and be willing to stretch an extra mile to ensure customer queries are fast tracked.
- Excellent communication, negotiation, and stakeholder management skills.
Job Classification
Industry: IT Services & ConsultingFunctional Area / Department: Sales & Business DevelopmentRole Category: Sales Support & OperationsRole: Client RetentionEmployement Type: Full timeContact Details:
Company: Crafting digitalLocation(s): Pune
Keyskills: Upselling Cross Selling Key Account manager New Client Acquisition Client Retention Revenue Maximization
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Crafting digital
About Pratiti Technologies: Pratiti (www.pratititech.com) is one of the most unique Outsourced Product Development and Digital Solutions company that enables innovation driven digital transformation for its customers, enterprises and software product companies. We possess deep expertise in digital ...
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