Inside Sales- Executive/ Sr. Executive/ Assistant Manager
- IndiaMART
- 1 - 3 years
- Noida, Gurugram
- 4 months ago
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Job Description
Job description
As part of the Client Servicing team, you will be the champion helping IndiaMART achieve its vision of empowering businesses across India. In this role, you have the opportunity to develop and nurture strong relationships with our clients, assisting them on their path to success by understanding their business needs and recommending tailored solutions to facilitate their growth. In this role as an individual contributor, you will take charge of achieving monthly client retention and renewal targets, providing you with an excellent opportunity to demonstrate your
skills and make a meaningful impact in the company's success.
Key Accountabilities
- Position holder will be an individual contributor
- Build and manage productive. professional relationships with clients using telephonic and/or video conversations
- Ensure clients are using and deriving benefit from IndiaMART
- Ensure products/services in clients e-catalog are accurately defined
- Maximize revenue by upselling other services and achieve fortnightly, monthly client retention and revenue targets
- Systematic follow-up and time-bound closures
- Prompt resolution of complaints
- Daily 10-15 meaningful telephone/video calls with clients
Qualifications
- Any Graduate / Post Graduate 9 months to 3 years experience
- Must have: Min 65% in Class X & XII. and 55%+ in Graduation
- Experience required: 9 months-3 years
- Excellent communication skills
- Ability to handle clients query and provide solutions.
Perks and benefits
- Weekly salary
- Attractive Incentives
- Career development through ILEAP Program
- Mediclaim benefit
Job Classification
Industry: Internet (E-Commerce)Functional Area / Department: Sales & Business DevelopmentRole Category: BD / Pre SalesRole: BD / Pre Sales - OtherEmployement Type: Full timeContact Details:
Company: IndiaMARTLocation(s): Noida, Gurugram
Keyskills: Sales Customer Support Upselling Outbound Sales Cross Selling Telesales Convincing Power Inside Sales Renewals B2B Sales Retention Client Relationship
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IndiaMART
IndiaMART is India?s largest online B2B marketplace, connecting buyers with suppliers. With a 60% market share of the online B2B Classified space in India, the channel focuses on providing a platform to Small & Medium Enterprises (SMEs), Large Enterprises as well as indivi...
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