Manager Customer Development @ Geekay Infotech

• Influence Target audience and build Opportunity pipeline: Training/workshops as possible within the concerned region to establish our influence (authority) in the eyes of potential clients. Identify target customers and reach out to them using appropriate channels. Setting up and facilitating meetings with the prospects. Engage prospects and segment them to the appropriate opportunity list. Create opportunities for Audit or a project.

• Opportunity and contract: Responsible for managing new customer acquisition independently. Follow the customer acquisition cycle from qualified lead to contract. Probe clients business needs, opportunities, and objectives by conducting discovery meetings with CMOs, Digital Product managers, and C-level executives. You will lead and become a point of contact between internal delivery teams and the prospect. Conducting educational workshops. Prepare proposal/Quote and liaison with legal teams to ensure smooth empanelment and approval of the contract

• Building Deep Relationship Value creation: Nurture, grow, and own the existing portfolio relationships, so that eventually it leads to a deepening of relationships and renewal of the existing contract. Maintain a healthy relationship with the business and Finance POC and influence them to clear overdue payments.

• Data management reporting: Ensure sales processes are followed and actively contribute to the improvement of sales process. Collect feedback and reviews from existing customers. You will ensure just-in-time data management using deployed lead management tools. Ensuring client and prospect data on the software tools is up to date. This will include the opportunity stage, prospect list, contracts, and invoices. Prepare monthly reports and timely share them with your line manager

Candidate Profile :

Experience:-

• 2-5 yrs. of relevant experience

Qualification:-

• Any Graduate/Any Post-Graduate

Requirements:-

• Probe client s business needs, opportunities, and objectives by conducting discovery meetings with CMOs, Digital Product managers, and C-level executives.

• Understand the context and create a solution framework leveraging the Google GMP ecosystem and C4M framework that acts as a building block to address client tactical and strategic problems.

• Identify the knowledge gap and create a workshop framework. Deliver workshops on GMP tools such as GA360, Firebase, Lookerstudio, and internally built data science solutions.