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Account Manager @ Geekay Infotech

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 Account Manager

Job Description

  • Responsible for the expansion of the account in terms of provisioning solutions. This needs to further lead to an increase in revenue:
  • Ensure SAM shows value addition and needle movement in the Client s KPIs/goals/problem area by the ongoing delivery of solutions/services
  • SAM should identify opportunities in the existing account which can be an upsell/cross-sell and close the opportunity in terms of sales with the existing client
  • Able to connect the client s problems/KPIs to our offerings
  • Probe CMO s strategic problem through discovery meeting
  • Ability to create solution presentations aligned with client s strategic challenges
  • Ability to make customers agree to the proposed solution and inspire them to change their behavior
  • Build client and partner relationships:
  • Navigate the client s internal hierarchy to generate superior relationships & influence & ensure each SAM reaches out to the different POCs
  • Reach out to the Google Account Manager responsible for the client relationship and understand the change in Google Strategies
  • Be a client s partner to provide the client s perspective to the delivery team to drive value to the customer in sync-ups:
  • Ensure we add value in account reviews by showing client value in our solutions/services, addressing the points covered in the last meeting utilizing the customer time for value addition, and not stating the obvious
  • Be gilding light to the internal delivery team to provide them with perspective of the client s key goals
  • Manage effective Project Management practices for internal & external stakeholders:
  • Drive consolidation of different activities that are going in parallel to thread them into a singular project
  • Set client s expectations for the project s timeline, outcome and good or bad results a given project can lead to
  • Alert client if time and resources can drive project to failure
  • Ensure that billability is as per the scope of work and so is the collection as per contracts
  • Ability to understand project risk and translate it to the delivery team with suggestions to mitigate it

Candidate Profile :

Experience:

  • 2-5 yrs. of relevant experience

Job Classification

Industry: IT Services & Consulting
Functional Area / Department: Sales & Business Development
Role Category: Sales Support & Operations
Role: Client Retention
Employement Type: Full time

Contact Details:

Company: Geekay Infotech
Location(s): Mumbai

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Keyskills:   Excel Sales Project management UPS Client relationship Sales training Management

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Geekay Infotech

Geekay Infotech GEEKAY brand is renowned over 50 years by our strong values, ethics and relationship with the clients. Geekay is committed to nurturing your talents and supporting your career goals with our fun work environment, team culture, and core values. Geekay Infotech, a group of GEEKAY...