Strong experience in Windows Server environment, especially with file server roles.
Hands-on knowledge of Active Directory (user/group management, group policies, permissions).
Familiar with file/folder permission delegation, NTFS, and share-level permissions.
Understanding of approval workflows (could be through ticketing tools
Good interpersonal and communication skills to explain and coordinate with users.
Role & responsibilities
Network Share Drive Share
Drive Expansion CHANGE
Request implementation and monitoring
Basic knowledge of Share creation CIFS/ NFS
Basic knowledge of Active Directory and groups
Outlook DL
How to apply permission's to share drive Access to other users data/ revoke access
Recreate Roaming Profile/Citrix Profile
PST mapping User Data Transfer
ITIL process - Incident and Change mgmt.

Keyskills: ntfs nas server ticketing tools administration gpo vmware dns storage system administration environment servicenow itil process windows system administration active directory ticketing windows server nfs file server cifs dhcp citrix communication skills itil