Chat Support Executive
- IGT Solutions
- 0 - 3 years
- Noida, Gurugram
- 4 months ago
- Email to a friend
- Report this job
Job Description
Contact Person - HR DIVYA BHASKAR
Contact Number - 9560377***
Customer Service Representative Job Summary: -
We are looking for a dedicated/ professional and detailed oriented CCR for an Airline Process. This role involves providing customer service support on chat for airline process.
We are seeking a highly motivated and customer-focused BPO Customer Service Representative to join our team. This role involves providing exceptional service to customers through various communication channels chat addressing their travel-related inquiries, and assisting with bookings, cancellations, and changes to ensure a seamless and positive experience. Who we are looking for?
- Handle customer inquiries and resolve issues efficiently
- Provide accurate information to customer
- Process transactions and maintain customer records.
- Deliver excellent customer service and enhance customer satisfaction.
What you would be doing?
- Minimum Bachelor's degree/ Under grad
- Prior experience in customer service
- Strong communication and interpersonal skills.
- Ability to handle customer queries and complaints effectively.
- Relevant work exp. Preferably customer service
- Good Spoken English
- Computer Skills ability/experience using computer applications
- Typing Speed
- Chat Handling Etiquette
What you will be signing up for?
- Promising career progression
- Best in industry compensation
- Transport facility
- Comprehensive training and development throughout your tenure
- World class work culture, you would not want to miss!
Hurry UP!!!!
come for the interview and mention HR DIVYA BHASKAR on the top of your resume.
Job Classification
Industry: BPM / BPOFunctional Area / Department: Customer Success, Service & OperationsRole Category: Non VoiceRole: Chat SupportEmployement Type: Full timeContact Details:
Company: IGT SolutionsLocation(s): Noida, Gurugram
Keyskills: International Chat Process International BPO Customer Service Airline Process Airlines Travel Process Excellent Communication In English International Process International Ticketing Chat Process
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