Incident & Major Incident Management Professional @ Apptad

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Incident & Major Incident Management Professional

Apptad
3 - 8 years
Bengaluru
5 months ago
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Job Description

Strong communication and ability to work under pressure and in a fast-paced environment.

Communicate effectively with stakeholders and provide timely updates.

Practical knowledge of major incident, problem, and change management processes.

Collaborate with cross-functional teams to identify, analyse, and ensure rapid response and resolution.

Familiarity with IT infrastructure and monitoring tools.

Experience with incident management tools (Ex:- Service Now, Jira etc)

Knowledge of root cause analysis techniques, Driving CAB calls and problem management methodologies.

Key Words:

Incident Lifecycle Management

Stakeholder Communication

Escalation Management

Root Cause Analysis (RCA)

Driving CAB Calls, Bridge Calls, RCA Calls

Job Classification

Industry: Recruitment / Staffing
Functional Area / Department: IT & Information Security
Role Category: IT Infrastructure Services
Role: Incident Management
Employement Type: Full time

Contact Details:

Company: Apptad
Location(s): Bengaluru

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Keyskills: problem management root cause analysis servicenow incident management jira major incident management it service desk change management technical support service desk management itsm service delivery it service delivery it infrastructure itil

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Your name (*)

Email (*)

Mobile (*)

Preferred City (* max. 2 w/comma)

Designation / Expected Role

Current / Recent Company (*)

Experience (*)

Expected Salary (*)

Desired Industry (*):

Functional area / Department (*):

Enter Skills (key skills, subjects, technologies & roles to use in search)

Write briefly about yourself, your experience and education (*)

Attach ResumeMax 2.38 MB (RTF, PDF, DOC, DOCX formats only parsed)

Please, check the file size and type.

Add social media [ + ]

Create password

I agree with website service terms and conditions

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Incident & Major Incident Management Professional @ Apptad

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