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Universal Trainer @ Sykes

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 Universal Trainer

Job Description

SYKES BUSINESS SERVICES OF INDIA PVT LTD is looking for Universal Trainer to join our dynamic team and embark on a rewarding career journey
  • Identifying training needs: Assessment of employee skills and knowledge gaps to determine the type of training required
  • Designing training programs: Creating customized training programs that meet the specific needs of the organization and its employees
  • Delivering training sessions: Leading classroom-based or online training sessions, using a variety of teaching methods to engage participants and enhance learning
  • Evaluating training effectiveness: Monitoring and evaluating the impact of training programs on employee performance and business outcomes
  • Keeping up to date with industry developments: Staying informed of new trends and developments in the training field to ensure the organization's training programs remain relevant and effective

 

Job Classification

Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Operations
Role: Operations - Other
Employement Type: Full time

Contact Details:

Company: Sykes
Location(s): Kolkata

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Keyskills:   process training soft skills behavioural training training needs training management teaching training training programs soft skills training assessment content development coaching training delivery communication skills personality development

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