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System Engineer - IT Network Admin @ Quest Global

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 System Engineer - IT Network Admin

Job Description

Job Requirements

Around 3 years of experience

  • Diploma or Degree with good communication skills
  • Good understanding of work/support environment
  • Good experience in installation and troubleshooting of desktops/laptops, printers
  • Good experience on installation of Windows XP and MS-Office
  • Knowledge of Windows Domain, Servers, DHCP and DNS
  • Installation and troubleshooting of Antivirus software
  • Good knowledge on outlook client
  • Good experience on installation of desktops/laptops, printers
  • Asset / Inventory management

Deliverables 

  • All Desktop Problems ( Hardware and Software)
  • Monitoring Antivirus and Systems Performance
  • Troubleshooting, Diagnosing malfunctions in the operation of hardware and software.
  • Maintain all the assets and update the asset database at regular intervals.
  • Provide regular technical support for desktops, laptops, printers, and peripherals, 
  • Provide regular technical support for Operating systems, mail support and basic network support/troubleshooting
  • Performs miscellaneous job-related duties as assigned by Manager
  • Troubleshooting AN / VPN issues for clients
  • Close all assigned tickets in the ticketing system within SLA
  • Follow IT policies and procedures to execute daily work
  • Provide Executive support to Management on a need basis

Work Experience

All Desktop Problems ( Hardware and Software)

  • Monitoring Antivirus and Systems Performance
  • Troubleshooting, Diagnosing malfunctions in the operation of hardware and software.
  • Maintain all the assets and update the asset database at regular intervals.
  • Provide regular technical support for desktops, laptops, printers, and peripherals, 
  • Provide regular technical support for Operating systems, mail support and basic network support/troubleshooting
  • Performs miscellaneous job-related duties as assigned by Manager
  • Troubleshooting AN / VPN issues for clients
  • Close all assigned tickets in the ticketing system within SLA
  • Follow IT policies and procedures to execute daily work
  • Provide Executive support to Management on a need basis

Job Classification

Industry: IT Services & Consulting
Functional Area / Department: Engineering - Hardware & Networks
Role Category: IT Network
Role: System Administrator / Engineer
Employement Type: Full time

Contact Details:

Company: Quest Global
Location(s): Hyderabad

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Keyskills:   LAN Configuration Ticket Handling Network Installation VPN Configuration Troubleshooting Windows Troubleshooting

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Quest Global

Synapse Quest Global is an industry leader & one among the fastest growing Service company in design services in the world and is the engineering backbone of most top tier Semiconductor and System companies around the world. Synapse Design target customers are companies with $1 billio...