Lead Sales Support Analyst
- TIBCO
- 10 - 12 years
- Bengaluru
- 6 months ago
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Job Description
Expertise in managing organizational goals is essential for this role.
Seeking a results-oriented deal architect skilled in navigating high-stakes scenarios, adept at crafting complex deals with finesse and unwavering precision, meeting daily milestones seamlessly.
Gather and propose ways the Sales Support team can be more effective and productive in quoting.
Collaborate cross-functionally with other departments throughout the company to analyze issues impacting quoting and provide root cause analysis and clear plan on path forward
Ability to handle difficult or unexpected situations in the workplace as well as provide solutions to complex business challenges
Responsible for ensuring the sales support team meets daily SLAs, maintains consistent weekly performance, undergoes quarterly reviews, and achieves yearly ratings aligned with organizational objectives.
Must display adaptability by leading ongoing and new complex projects, independently managing all phases from operational planning to project delivery.
Proficient in managing team/project performance and contributing to projects outside daily workload when required.
Skilled in gathering stakeholder requirements, removing project barriers, and maintaining end-to-end ownership, ensuring seamless project management from initiation to completion.
Collaboration across multiple departments, often requiring self-directed execution and minimal supervision to achieve successful outcomes.
Comfortable conducting Root Cause Analysis (RCA) using methodologies like 8D or other relevant approaches when needed.
Proficient in interpreting dashboards and conducting comprehensive 360-degree data analysis to derive insights, instrumental in resolving project and quoting challenges.
Leads calls, meetings, and discussions to ensure timely delivery of quoting-related projects.
Collaborates closely with the team, manager, and senior management to streamline processes for improved efficiency and effectiveness.
Oversees interlock calls, manages stakeholders, facilitates cross-training, and delivers training sessions for new processes.
Requires 10 -12 years of experience in CPQ, deal management, funnel optimization, and intricate quoting methodologies.
Open to supporting team members within or outside the team when necessary.
Seeks a collaborative team player with certified proficiency in coaching methodologies, along with a strong command of Scrum or Agile methodologies.
Education background - Graduate/Post Graduate/MBA
Job Classification
Industry: IT Services & ConsultingFunctional Area / Department: Sales & Business DevelopmentRole Category: Sales Support & OperationsRole: Sales Support & Operations - OtherEmployement Type: Full timeContact Details:
Company: TIBCOLocation(s): Bengaluru
Keyskills: RCA Root cause analysis Data analysis Operations planning Project management Agile Scrum Management Project delivery Sales support
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TIBCO
TIBCO Software India Pvt Ltd Headquartered in Palo Alto, Calif., TIBCO Software empowers businesses to their digital destinations by interconnecting everything in real time and providing augmented intelligence for everyone, from business users to data scientists. With more than 10,000 customers...
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