Communications Trainer, Voice & Accent trainer- Pune @ Tech Mahindra

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Communications Trainer, Voice & Accent trainer- Pune

Tech Mahindra
2 - 7 years
Hyderabad
6 months ago
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Job Description

Role & responsibilities

Develop a schedule to assess training needs
Ability to train on sounds (IPA), grammar and soft skills

Excellent verbal and written communication skills

Conduct Transactional audits as per control plan to meet targeted accuracy and timeliness
Provide Feedback and suggestions for improvement
Publish Dashboards at defined intervals
Publish compliance dashboards as per plan
Flexibility and Availability for any ad-hoc business requirement
Ensure Confidentiality, Availability and Integrity of Data
Provide Feedback and suggestions for improvement
GAP Analysis & Controls
Continuous Focus and Drive to meet and exceed department SLAs
Conduct New Hire training and Refresher training based on TNA
Conduct V&A interviews for the process

Proficient computer skills, Microsoft Office Suite (Word, PowerPoint, Outlook, and Excel), and instructional software
Ability to train on sounds (IPA), grammar and soft skills
Excellent verbal and written communication skills
Should have good knowledge of audit and evaluation function
Should have good understanding capabilities to improve customer experience
Ready to work in Shift timing as per process requirement
Knowledge of usage of MS Office
Must be fluent in English language

Job Classification

Industry: BPM / BPO
Functional Area / Department: Teaching & Training
Role Category: Corporate Training
Role: Voice & Accent Trainer
Employement Type: Freshers

Contact Details:

Company: Tech Mahindra
Location(s): Hyderabad

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Keyskills: Communication Training Voice And Accent Training Accent Training Behavioural Training Accent Accent Neutralization VNA Voice And Accent

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Your name (*)

Email (*)

Mobile (*)

Preferred City (* max. 2 w/comma)

Designation / Expected Role

Current / Recent Company (*)

Experience (*)

Expected Salary (*)

Desired Industry (*):

Functional area / Department (*):

Enter Skills (key skills, subjects, technologies & roles to use in search)

Write briefly about yourself, your experience and education (*)

Attach ResumeMax 2.38 MB (RTF, PDF, DOC, DOCX formats only parsed)

Please, check the file size and type.

Add social media [ + ]

Create password

I agree with website service terms and conditions

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Tech Mahindra

Tech Mahindra Limited is an Indian multinational provider of information technology (IT), networking technology solutions and Business Process Outsourcing (BPO) to the telecommunications industry. Tech Mahindra is a US$4.2 billion company with over 117,000 employees across 90 countries. It provide...

Communications Trainer, Voice & Accent trainer- Pune @ Tech Mahindra

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