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Quality Head @ Mindteck

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 Quality Head

Job Description

This role involves providing leadership in driving quality & customer satisfaction across the services and support departments. This involves

Developing/enhancing & maintaining a quality management system in line with internal standards such as ISO 9001, ISO 13485 and CMMI ver 3.0 framework.

Developing quality related training material and conducting trainings to all employees

Ensure implementation of processes including high maturity practices and independently audit projects & functions and drive continual improvement.

Co-ordinate external audits including customer audits for successful certifications.

Conduct periodic delivery reviews, sr. management reviews and regularly report to sr. management & board.

Ensuring customer satisfaction


Requirements


This role requires excellent understanding of standards such as ISO9001, ISO 13485 and CMMI ver 3.0 and at least 15-20 years of experience in identifying quality improvements, establishing quality roadmaps and driving improvements.


Qualification, Experience & Certifications


BE in Electronics or IT/Comp Science or MCA. Preference will be given to candidates with MBA or Equivalent.

Overall 15-20 years of experience with minimum 10 years of experience in IT services or product organisations with at least 2-4 years in leadership role.

Minimum 2-4 years of experience development and or testing of IT applications / products

At least 1 successful completion of CMMI L5 appraisal

Experience in organisation change management and use of statistical tools / methods

Basic understanding of Embedded Systems, Web / Mobile applications, Micro-soft / java Technologies & software lifecycle

Basic understanding of software engineering tools & Expertise in change/people management


Mandatory Certifications


CMMI ver 2.0 or 3.0 Associate certificate

ISO 9001:2015 Implementor / Lead auditor

Six Sigma Black Belt / Any other statistics course (Statistical Modeling)

Project management (PMP) and or AGILE (SAFe)

ISO 27001:2022


Location:Bangalore


Job Classification

Industry: IT Services & Consulting
Functional Area / Department: Engineering - Software & QA
Role Category: Quality Assurance and Testing
Role: Head - QA
Employement Type: Full time

Contact Details:

Company: Mindteck
Location(s): Bengaluru

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Keyskills:   ISO 13485 ISO 9001 Quality CMMI 3 Six Sigma PMP Quality Improvement CMMI L5 Quality Management Process Improvement Six Sigma Black Belt

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Mindteck

About Mindteck: Mindteck provides a broad range of IT services & solutions to help their clients worldwide improve business performance. Mindteck’s core service offerings are: • Embedded Systems • Enterprise Consulting - SAP • IT Consulting Services Mindteck is a listed compan...