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Dialogflow Conversational AI developer @ Tech Mahindra

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 Dialogflow Conversational AI developer

Job Description

Dialogflow Conversational AI developer

Location: India


Experienced Dialogflow CX & Generative AI candidate to design, develop, and optimize AI-driven conversational solutions. The ideal candidate will have expertise in Dialogflow CX, Conversational AI, and Generative AI technologies.


Skills


Core GCP and Chatbot & Voicebot Skills

Dialog flow

CXAgent

AssistCCAI

PlatformInsights

Vertex AI / Gemini Pro/Gen AI

Webhook

Google Cloud

GCP Cloud Run / App Engine

GCP Cloud Storage

BiqQuery


Required Skills & Qualifications:

  • Hands-on experience with Dialogflow CX and Conversational AI platforms.
  • Strong knowledge of NLP, AI, and ML techniques.
  • Experience working with Generative AI models (e.g., Vertex.ai, Gemini, GPT, BERT, etc.).
  • Proficiency in Google Cloud, Python, APIs, and AI-driven automation.
  • Ability to design complex conversational workflows with intents, contexts, and entities.
  • Experience integrating AI chatbots with various platforms and third-party services.

Key Responsibilities:

  • Develop and optimize chatbot/voicebot solutions using Google Dialogflow CX.
  • Design conversational flows with advanced NLP techniques for natural and effective communication.
  • Integrate Generative AI models to enhance the chatbot's ability to generate human-like responses.
  • Fine-tune AI models for accuracy, efficiency, and improved user experience.
  • Collaborate with cross-functional teams to ensure smooth implementation and functionality.
  • Monitor, analyze, and improve chatbot/voicebot performance using data insights and user feedback.
  • Stay updated with the latest advancements in Conversational AI & GenAI technologies.

Job Classification

Industry: IT Services & Consulting
Functional Area / Department: Engineering - Software & QA
Role Category: Software Development
Role: Software Development - Other
Employement Type: Full time

Contact Details:

Company: Tech Mahindra
Location(s): Hyderabad

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Keyskills:   Generative Ai Chatbot Development Dialogflow Agent assist Vertex Ai CCAI Webhooks Chatbot Core GCP Gemini

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Tech Mahindra

Tech Mahindra Limited is an Indian multinational provider of information technology (IT), networking technology solutions and Business Process Outsourcing (BPO) to the telecommunications industry. Tech Mahindra is a US$4.2 billion company with over 117,000 employees across 90 countries. It provide...