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Trainer @ Zepto

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 Trainer

Job Description

Role & responsibilities


We are hiring Call Center Process Trainees to support our customer service operations. The ideal candidate should have excellent communication skills, a learning mindset, and the ability to handle high-volume calls efficiently.


Key Responsibilities:


  1. Handle inbound and outbound customer calls professionally.
  2. Understand customer queries and provide accurate solutions.
  3. Record call details and feedback in the system (CRM).
  4. Follow scripts and standard procedures during calls.
  5. Report daily performance and issues to the team leader.

Language preferred - Hindi & English

Job Classification

Industry: IT Services & Consulting
Functional Area / Department: Teaching & Training
Role Category: Corporate Training
Role: Process Trainer
Employement Type: Contract

Contact Details:

Company: Zepto
Location(s): Bengaluru

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Keyskills:   Bpo Training Soft Skills Training Call Center Training Corporate Training

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₹ 1-3.5 Lacs P.A

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Zepto

Zycus is a pioneer in Cognitive Procurement software and has been a trusted partner of choice for large global enterprises for two decades. Zycus has been consistently recognized by Gartner, Forrester, and other analysts for its Source to Pay integrated suite. Zycus powers its S2P software with the ...