Technical Trainer-MDR
- Sophos
- 1 - 3 years
- Bengaluru
- 15 days ago
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Job Description
- Drive the execution of training on topics such as security operations polices, processes and procedures, threat identification/analysis, and incident response
- Support the creation of curricula from multiple sources of information including, but not limited to operational processes, procedures and policies, engineering documentation, field service requirements or software documentation
- Collaborate with SMEs to ensure appropriateness and accuracy of curriculum content
- Coordinate with various internal teams to ensure that course material reflects current product features
- Instruct participants in both classroom lectures and hands-on labs via remote/virtual training sessions
- Ensure documentation is regularly updated to maintain applicability and accuracy of course material
- Remain current on the latest research and trends in cybersecurity to maintain SME-level knowledge and insight
- Evaluate effectiveness of training activities through assessment of course feedback and performance evaluations
- 1-3 years of experience within a cybersecurity environment; 1+ years of experience developing content for technical training and/or within a formalized training role
- Hands-on experience using a Learning Management System for content creation
- Exceptional interpersonal and communication skills, both spoken and written English; this role will require the ability to identify and improve upon individual knowledge/skill deficiencies within a one-on-one context
- Experience with a project Management tool like Jira is a plus
- Proficiency in additional languages is a plus
- High comfort level when speaking to large groups
- Ability to translate complex concepts into simple and understandable narratives
- Possession of current technical certifications relating to the domain of cybersecurity is a plus
- Excellent organizational and time-management abilities
- Thrives in a multitasking environment and can adjust priorities on-the-fly
Job Classification
Industry: IT Services & ConsultingFunctional Area / Department: Teaching & TrainingRole Category: Corporate TrainingRole: Technical TrainerEmployement Type: Full timeContact Details:
Company: SophosLocation(s): Bengaluru
Keyskills: LMS cloud security HP data protector sophos Artificial Intelligence SIEM JIRA Security operations Operations Recruitment
Sophos
About Us Sophos is a global leader and innovator of advanced security solutions for defeating cyberattacks. The company acquired Secureworks in February 2025, bringing together two pioneers that have redefined the cybersecurity industry with their innovative, native AI-optimized services, technolog...
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