Technical Service Manager
- TEKsystems global
- 10 - 17 years
- Hyderabad
- 5 months ago
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Job Description
10+ years of experience with strong Salesforce Functional/Technical/Admin background in various modules
- Hands-on experience with Salesforce CRM (strong knowledge in one of the salesforce clouds)
- To have exp in Sales cloud, FSC cloud and Omni studio
- Mandatory - Minimum 1 Agile certification and 1 Salesforce certification
- Agile enough to learn new evolving technologies to manage projects
- 6+ years of Project Management experience and 10+ years of overall IT experience
- Mandatory 3+ years of managing Salesforce Projects( to have exp in Sales cloud, FSC cloud and Omni studio)
- Ability to collaborate with a customer's executives and demonstrate strategic understanding of business needs
- Hands-on experience with Salesforce CRM (strong knowledge in one of the salesforce clouds)
- Agile enough to learn new evolving technologies to manage projects
- Mandatory - Minimum 1 Agile certification and 1 Salesforce certification
- Hands-on experience with PM tools like JIRA / MS Project
- Any project management-related certification ( PMI - PgMP) is a Plus
- Advanced Microsoft Excel skills (formulas, data cleansing, data manipulation)
- Ability to manage multiple projects/ programs and mentor a group of Project Managers
- Ability to plan, estimate, budget, finance; handle, and control costs so that the project can be completed within the approved budget.
- Handle project revenue by meticulously tracking as sold margin and as delivered margin for the project
- Ability to build project timelines to plan and lead all aspects of and report progress within the project environment.
- Should coordinate with various team internally like recruitment , practice teams for project team hiring onboarding
- Should be excellent in conflict resolution
Job Classification
Industry: IT Services & ConsultingFunctional Area / Department: Engineering - Software & QARole Category: Software DevelopmentRole: Practice Manager / HeadEmployement Type: Full timeContact Details:
Company: TEKsystems GlobalLocation(s): Hyderabad
Keyskills: Salesforce CRM Project Management People Management Stakeholder Management Delivery Management
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Think of TEKsystems Global Services (TGS) as the growth solution for enterprises today. We unleash growth through technology, strategy, design, execution and operations with a customer-first mindset for bold business leaders. We deliver cloud, data and customer experience solutions. Our partnerships...
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