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International Chat Support Executive (Non-Voice Process) @ IntouchCX

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 International Chat Support Executive (Non-Voice Process)

Job Description


Job DescriptionIntouchCX is hiring experienced International Chat Support Executives for a non-voice process. If you have a passion for providing outstanding customer service in a fast-paced, international environment we want to hear from you!


Key Responsibilities:

  • Engage with customers via chat to resolve queries in real-time
  • Provide accurate and complete information on products/services
  • Handle 2 simultaneous chats efficiently
  • Ensure top-tier customer experience

Candidate Profile:

  • Minimum 6 months of international chat support experience
  • Excellent written communication skills in English
  • Typing speed of 30-35 WPM with 80%+ accuracy
  • Familiarity with CRM or chat tools is an advantage
  • Experience with US/UK/Australian customers preferred
  • Open to rotational and night shifts

Perks & Benefits:

  • Health Insurance, PF & ESI
  • Two-way Transport (Pick-up & Drop)
  • Performance-Based Incentives
  • 5 Days Working | 2 Weekly Offs
  • Career growth in a vibrant, global culture

Additional Details:

  • Immediate Joiners Preferred
  • Mention "Referred by HR Saikiran" on your resume
  • Mention on your Resume : HR Saikiran

Walk-in Address: B16 Building, Mindspace, Hyderabad

Contact: +91 9581035***

sa**************i@in******x.com

Job Classification

Industry: IT Services & Consulting
Functional Area / Department: Customer Success, Service & Operations
Role Category: Non Voice
Role: Chat Support
Employement Type: Walk-ins

Contact Details:

Company: IntouchCX
Location(s): Hyderabad

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Keyskills:   International Chat Process Chat Process Internatinal chat Customer Support Chat Support

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₹ 2.25-4 Lacs P.A

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IntouchCX

About company *IntouchCX Intouchcx is a global customer care and technology company that provides value- driven, future-forward solutions. For over 20 years, we have been the people and technology behind the worlds biggest brands, empowering human potential through our artificial intelligence di...