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Technical Writer Technical Writer @ Zensar

Home > Content Management (Print / Online / Electronic)

 Technical Writer Technical Writer

Job Description

1 Key Responsibilities
  • Develop, write, and edit technical documentation, manuals, guides, and tutorials using Confluence.
  • Structure and organize content for easy navigation and discoverability.
  • Collaborate closely with product managers, engineers, and subject matter experts to gather source information and ensure accuracy.
  • Maintain and update existing documentation to reflect product changes and enhancements.
  • Establish and promote documentation best practices within the organization.
  • Utilize Confluence features (templates, macros, labels, etc.) to enhance documentation quality and user experience.
  • Review and edit content created by other contributors for clarity, consistency, and completeness.
  • Assist in onboarding and training team members on documentation standards and Confluence usage.
2 Qualifications
  • Bachelor s degree in Technical Writing, Communications, Computer Science, or a related field (or equivalent experience).
  • Proven experience as a technical writer, preferably in a technology-driven environment.
  • Advanced proficiency in Confluence, including page design, content structuring, and advanced features.
  • Exceptional written and verbal communication skills.
  • Strong attention to detail and ability to present complex information in a clear, concise manner.
  • Ability to work independently and collaboratively across multiple teams.
  • Experience with other documentation tools and platforms is a plus.
3 Preferred Skills
  • Familiarity with software development processes and agile methodologies.
  • Experience integrating visuals, diagrams, and multimedia into documentation.
  • Knowledge of information architecture and content management best practices.
  • Ability to manage multiple projects and priorities in a dynamic environment.

Job Classification

Industry: IT Services & Consulting
Functional Area / Department: Content, Editorial & Journalism
Role Category: Content Management (Print / Online / Electronic)
Role: Technical Content Developer
Employement Type: Full time

Contact Details:

Company: Zensar
Location(s): Kolkata

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Keyskills:   Computer science Content management Usage Technical writing Agile Management Documentation tools Macros Information architecture Technical documentation

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Zensar

Zensar Technologies Limited Zensar Technologies is among the top 25 software and BPO services providers in India. It is an RPG Group company. Headquartered in India, Zensar Technologies has marketing presence in US, Europe and Asia Pacific regions. The company has operations and a customer bas...