Clinical Coordinator
- Nova Ivf Fertility
- 0 - 5 years
- Erode
- 5 months ago
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Job Description
Role & responsibilities
Detailed duties and responsibilities
Operational-
1. Assist in basic patient history taking and noting patient/do nor history in the software
2. Counsel the patients and the accompanying family members about the benefits and risks of
IVF (IVF or any other investigation / procedure / treatment as advised by the
gynecologist/consultant) transparently to enable the conversion of appropriate cases
3. Provide with details to the patients and the accompanying family member about the formalities & procedures that will be followed in cases of successful as well as failed cases of failure.
4. Financial counseling to the patients for packages and treatment advised to the patients
5. Coordinate and assist in matching the donor and recipient cycle
6. Counseling patients preferring surrogacy and financial counseling
7. Maintain data/records of IVF patients whenever suggested by the consultant e.g. Maintaining
IUI/ICSI pregnancies in the software, Live Birth registry,
8. Monitor the reporting and monitoring mechanisms with respect to the quality at Center and as
per the clinical bench marks defined by NIF
9. To listen and solve the feedback, complaints of the patients in coordination with operations departments
10. Champion adoption of the medical software at the center and input all the required clinical data in the software.
11. Keep track of progress and keep the patients referring OB-GYN Specialists informed at periodic intervals.
12. Assist Operation and Sales & Marketing team in designing patient education, awareness
programs and organize CME programs to Sales Executives and Practicing Doctors
13. Ensure the maintenance of hygiene and cleanliness in order to achieve least number of hospital acquired infections
14. Oversee safekeeping of center medical records and ensure availability at all times for auditing & reference purposes
15. Oversee duty rosters in order to ensure effective utilization of manpower
Key Result Areas
- Completeness of Medical software records
- Internal Stakeholder customer satisfaction Compliance to SOPs
- Patient satisfaction index (feedback)
- % Deviations from regulations as a part of periodic audits
Qualification: 4-year degree from an institution (recognized by Central council of Indian medicine) such as BAMS (Ayurveda), BUMS (Unani-Tibb), BHMS
or BSMS(Siddha)
Experience: 1-2 years of experience in the domain operations preferably in Healthcare sector
(Indicative)
**Immediate joiners preferred**
Interested candidates can contact - vi**************v@no*************y.com .
Contact Person- 9944858***
Job Classification
Industry: Medical Services / Hospital (Diagnostics)Functional Area / Department: Healthcare & Life SciencesRole Category: Other Hospital StaffRole: Clinical AssistantEmployement Type: Full timeContact Details:
Company: Nova Ivf FertilityLocation(s): Erode
Keyskills: Patient Counselling Patient Care Counselling
Nova Ivf Fertility
Nova IVF Fertility - A Unit of Rhea Healthcare Pvt. Ltd Email ID: reddipalli.venkatesh@novaivffertility.com
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