Senior Technical Lead - Portia1
- DXC Technology
- 8 - 13 years
- Chennai
- 5 months ago
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Job Description
- Ability to oversee system health, configurations, and software releases for Portia
- Abiliy to analyze high-impact incidents; lead root cause analysis and post-mortems.
- Ability to Maintain configuration baselines, documentation, and change control records.
- Ability to Coordinate with SS&C vendor for advanced troubleshooting and updates.
- Ability to Lead, mentor, and manage the team.
- Ability to Coordinate support shift rotations, incident response, and service delivery.
- Ability to Define and track KPIs/SLAs for system uptime, issue resolution, and support quality.
- Ability to Liaise with cross-functional teams: infrastructure, development, QA, and business stakeholders.
- Ability to Drive automation and monitoring improvements (e.g., self-healing, proactive alerting).
- Ability to Ensure compliance with internal security, risk, and audit requirements.
- Familiarity with databases - SQLServer
- Expert in Windows, including scripting and process management.
Job Classification
Industry: IT Services & ConsultingFunctional Area / Department: Engineering - Software & QARole Category: Software DevelopmentRole: Technical LeadEmployement Type: Full timeContact Details:
Company: DXC TechnologyLocation(s): Chennai
Keyskills: Root cause analysis Automation Senior Technical Lead Social media Issue resolution Windows Troubleshooting Monitoring Auditing Process management
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DXC Technology
DXC Technology (NYSE: DXC) helps global companies run their mission-critical systems and operations while modernizing IT, optimizing data architectures, and ensuring security and scalability across public, private and hybrid clouds. The worlds largest companies and public sector organizations trust ...
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