Inside Sales Executive
- Lotus salon Company
- 2 - 5 years
- Noida, Gurugram
- 5 months ago
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Job Description
Key Responsibilities:
1. Sales & Upselling:
- Promote salon services (e.g., hair care, skincare, spa treatments) to walk-in and call-in customers.
- Upsell salon memberships, packages, and beauty products (e.g., shampoos, conditioners, skin care lines).
- Meet or exceed monthly sales targets and KPIs set by management.
2. Client Interaction:
- Greet and consult with clients to understand their beauty needs.
- Suggest treatments or products based on customer preferences and hair/skin conditions.
- Follow up with clients after appointments for feedback and future bookings.
3. Appointment Management:
- Schedule and manage client appointments using the salon's booking system.
- Remind clients of upcoming appointments via calls, messages, or email.
- Help manage client wait times and ensure a smooth customer experience.
4. Customer Relationship Management:
- Maintain accurate client records (preferences, service history).
- Build long-term relationships with repeat customers.
- Handle customer queries and resolve complaints in a professional manner.
5. Product Knowledge:
- Stay updated on all Lotus Salon services and retail products.
- Train with new product lines and techniques introduced in the salon.
- Educate customers about the benefits and usage of salon products.
6. Reporting & Coordination:
- Report daily sales and appointment bookings to the salon manager.
- Collaborate with the front desk, stylists, and management for smooth operations.
Skills Required:
- Strong communication and interpersonal skills
- Sales-oriented mindset
- Basic computer and POS system knowledge
- Familiarity with beauty and wellness industry trends
- Organizational and multitasking abilities
Thanks, and regard
HR team
Lotus Salon Corporation
Corporate Office
Address 109 Modi tower Nehru Place Delhi 110019
website Address : www.lotusunisexsalon.com, www.lotussaloncompany.com
For any query Phone No. and WhatsApp No.
Please give your first interview to our HR Team
+91-9211442***
+91-9810444***
+91-9211722***
Job Classification
Industry: Beauty & Personal CareFunctional Area / Department: Sales & Business DevelopmentRole Category: BD / Pre SalesRole: BD / Pre Sales - OtherEmployement Type: Walk-insContact Details:
Company: Lotus salon Company Location(s): Noida, Gurugram
Keyskills: Telesales Inside Sales Sales Executive Activities Interpersonal Skills Communication Skills Customer Relationship Management Crm Software Time Management Skills Product Knowledge Goal Orientation Sales Lead Generation Sales Ability Sales Management
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Lotus salon Company
LOTUS SALON Upper East Side Established in Sep, 2011 Lotus Unisex Salon is one of the most powerful brands in the hair & beauty care sector in India, that has given hairstyling a new horizon. Emerging as the largest single salon chain in the country. With over 3000 employees the company ensure...
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