Customer Care Executive @ Muthoot Finance

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Customer Care Executive

Muthoot Finance
0 - 2 years
Kolkata
5 months ago
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Job Description

JOB DESCRIPTION FOR CCE (Customer Care Executive) (Females Only) (Age upto 29 years)

Manages all customer communication with the appropriate level of etiquette, timeliness and professionalism.

Generate business and leads for new loans from new customers Handle branch walk-ins for business generation.

Generate referrals through existing customer base and walk-ins.

Meetings with HNI, corporate and institutional clients to promote gold loan proposition.

Handle customer requests and complaints and take it to closure.

Understand the need of the customer and cross sell other products accordingly.

Generate business and leads for other products like insurance, NCDs, gold coin etc.

Enter meetings, leads, conversions(self-sourced and referred leads) in CRM daily

Job Classification

Industry: Financial Services
Functional Area / Department: Customer Success, Service & Operations
Role Category: Customer Success, Service & Operations - Other
Role: Customer Service
Employement Type: Walk-ins

Contact Details:

Company: Muthoot Finance
Location(s): Kolkata

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Keyskills: Loans Customer Care Executive Cce Corporate Gold loan CRM

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Your name (*)

Email (*)

Mobile (*)

Preferred City (* max. 2 w/comma)

Designation / Expected Role

Current / Recent Company (*)

Experience (*)

Expected Salary (*)

Desired Industry (*):

Functional area / Department (*):

Enter Skills (key skills, subjects, technologies & roles to use in search)

Write briefly about yourself, your experience and education (*)

Attach ResumeMax 2.38 MB (RTF, PDF, DOC, DOCX formats only parsed)

Please, check the file size and type.

Add social media [ + ]

Create password

I agree with website service terms and conditions

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Muthoot Finance

Company DetailsM/s. MUTHOOT FINANCE LTD

Customer Care Executive @ Muthoot Finance

Home > Customer Success, Service & Operations - Other