Effectively and efficiently handle all travel related queries and respond to stakeholders within the SLAs. Making sure stakeholders and employees kept informed of any updates and setting right expectations.
Be the liaison with the travel, hotel and cab vendors in ensuring the efficiency and speed of all arrangements, cost optimization, invoice and payment matters and service level adherence.
Identify most suitable routes for travel, including the use of appropriate airlines whilst driving reasonable possible rates.
Facilitate communication between the organization and the chosen travel agency, making sure that the travel agency understands what requirements must be met and review all of the agencys bookings for accuracy, cost-effectiveness and policy adherence.
Research on optimal travel alternatives and cost saving options for the company as per travel policy
Updating and maintaining master tracker for travel arrangements on a daily basis.
Adhering and advising on company travel reimbursement policy
Manage approval matrix and exceptions as per company process / Policy.
Review associated invoices as well as statements for accuracy
Recoding and following up on the cancelations and refunds from the Vendors.
Monitor and report on vendor service issues, possible escalations or issues.
Maintain a good vendor relationship.
Creating traveler profiles for New joiner and guide them on self-booking Tool.
Managing audit compliance and reporting.
Monitor and report on vendor service issues, possible escalations or issues.
Job Classification
Industry: IT Services & ConsultingFunctional Area / Department: OtherRole Category: OtherRole: OtherEmployement Type: Full time