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Hiring For Travel - International || Upto - 3.60 LPA @ IGT Solutions

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 Hiring For Travel - International || Upto - 3.60 LPA

Job Description

Roles and Responsibilities

  • Handle international travel bookings, cancellations, and amendments using Amadeus and Galileo systems.
  • Provide exceptional customer service to clients through phone calls, emails, or chats.
  • Resolve client queries related to flight schedules, baggage fees, seat assignments, and other travel-related issues.
  • Process airline tickets for domestic and international flights while ensuring accurate pricing information is provided to customers.
  • Maintain a high level of accuracy when handling multiple tasks simultaneously during peak periods.

Desired Candidate Profile

  • 0-5 years of experience in an International BPO environment with exposure to GDS (Global Distribution System) platforms like Amadeus/Galileo.
  • Strong knowledge of air ticketing procedures including domestic/international voice process operations.
  • Excellent communication skills with ability to work effectively under pressure in a fast-paced environment.

Contact Person - Masud Alam

Mail ID - ma*******m@ig*********s.com

Job Classification

Industry: IT Services & Consulting
Functional Area / Department: Customer Success, Service & Operations
Role Category: Customer Success, Service & Operations - Other
Role: Customer Service
Employement Type: Full time

Contact Details:

Company: IGT Solutions
Location(s): Delhi, NCR

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Keyskills:   Customer Service Customer Support Travel Process International Voice Process International BPO Voice Process Amadeus International Ticketing US Process Airline Process Airlines GDS Customer Care International Voice Air Ticketing

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₹ 2.5-4 Lacs P.A

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IGT Solutions

IGT Solutions (IGT) is a leading BPM, Technology and Digital Services and Solutions Company committed to deliver innovation and business excellence across the entire spectrum of Travel, Transportation and Hospitality domain.Established in 1998, with 100% focused on the Travel indus...