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Deputy General Manager - Delivery @ Omega Healthcare

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 Deputy General Manager - Delivery

Job Description

We are looking for a skilled professional with 14-18 years of experience to join our team as a Deputy General Manager - Delivery in Trichy, India. The ideal candidate will have a strong background in healthcare management services and excellent leadership skills.Roles and Responsibility
  • Manage and oversee the delivery of healthcare services to ensure high-quality patient care.
  • Develop and implement strategies to improve operational efficiency and reduce costs.
  • Collaborate with cross-functional teams to achieve business objectives.
  • Analyze data and metrics to identify areas for improvement and optimize processes.
  • Ensure compliance with regulatory requirements and industry standards.
  • Foster a culture of excellence and continuous improvement within the team.
  • Job Requirements
  • Proven experience in healthcare management services or a related field.
  • Strong understanding of CRM/IT enabled services/BPO operations.
  • Excellent leadership and communication skills.
  • Ability to analyze complex data and make informed decisions.
  • Strong problem-solving and process improvement skills.
  • Experience in managing and motivating high-performing teams.
  • Job Classification

    Industry: BPM / BPO
    Functional Area / Department: Customer Success, Service & Operations
    Role Category: Service Delivery
    Role: Service Delivery - Other
    Employement Type: Full time

    Contact Details:

    Company: Omega Healthcare
    Location(s): Tiruchirapalli

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    Keyskills:   healthcare management process improvement management services bpo operations crm non voice process project management customer service cmmi auditing kpo internal audit it enabled services customer support delivery management customer handling

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    Omega Healthcare

    Omega Healthcare Management Services Pvt. Ltd. http://www.omegahms.com