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Tele Sales Executive- Hello Trade (an Indiamart Company) @ IndiaMART

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 Tele Sales Executive- Hello Trade (an Indiamart Company)

Job Description

About HelloTrade:

IIL Digital (HelloTrade) is the FinTech platform (subsidiary) of IndiaMART, which focuses on enabling and enhancing financial services (money management platform) for Indian businesses, especially small and medium enterprises (MSMEs).


Role Offered:

You will be responsible for managing stakeholders by guiding them through the loan journey, presenting our product, and handling their feedback. Your work time would be equally divided between calling & connecting with stakeholders, and analyzing data and improving process for productivity.


What You'll do:

  • Engaging with Internal stakeholder conduct recon and get our asks moved from internal stakeholders. Identify opportunities too.
  • Engaging with Sellers on capturing intent and helping them complete the journey. Manage their expectations and handle queries.
  • Partner engagement manage partner and help run program successfully. This includes calling and relationship management.
  • Proactive Auditing of buyer feedbacks and seller behavior to identify and disable mischievous sellers.
  • Process improvement identification of areas of improvement and data driven interventions to improve overall quality and efficiency.

Candidate Attributes:

  • Proficient Hindi & English Speaker (Mandatory)
  • Proficient in Excel, Google Docs, Sheets, to manage multiple data points and analyze them for usage
  • Should be Ok with Calling
  • Good to have knowledge of SQL, able to interpret algorithms, run simple DB queries to generate report
  • Ability to multitask & good logical reasoning ability

Education:

Any graduation (Full Time) - 60% & above

10th & 12th- 70% & above


Location: Noida Sector 135 (Work from Office)

Job Classification

Industry: FinTech / Payments
Functional Area / Department: BFSI, Investments & Trading
Role Category: Lending
Role: Lending - Other
Employement Type: Full time

Contact Details:

Company: IndiaMART
Location(s): Noida, Gurugram

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Keyskills:   Fintech Inbound Sales Documentation Lending Process

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IndiaMART

IndiaMARTis Indias largest online B2B marketplace, connecting buyers with suppliers. With a 60% market share of the online B2B Classified space in India, the channel focuses on providing a platform to Small Medium Enterprises (SMEs),Large Enterprisesas well as individuals. Founded in 1999, the compa...