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Business Manager @ IndiaMART

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 Business Manager

Job Description

We are looking for a highly skilled and motivated Business Manager to join our dynamic team. The ideal candidate will be responsible for overseeing daily operations, driving business growth, and ensuring efficiency and effectiveness across various departments. This role requires a strategic thinker with strong leadership abilities and a proven track record in business management.

  • Lead and manage a team of 2030 members, ensuring high performance and alignment with business goals.
  • Strategically plan, forecast, and achieve fortnightly and monthly client retention targets across the assigned client portfolio.
  • Build and nurture strong, professional relationships with clients to drive long-term engagement.
  • Hire, train, and retain team members by formulating development plans and addressing their training needs.
  • Ensure swift and effective resolution of client issues to maintain satisfaction and loyalty.
  • Support the field sales team in meeting revenue and retention targets through structured follow-ups and timely deal closures.
  • Conduct 23 in-person client meetings daily to strengthen relationships and drive business outcomes.

Experience and Education-

  • MBA graduate with strong academics
  • 4+ yrs. of experience in Sales / Servicing / Retention
  • Preference for candidates with team handling experience of 10+ team members in last 2yr

Job Classification

Industry: Internet (E-Commerce)
Functional Area / Department: Sales & Business Development
Role Category: Enterprise & B2B Sales
Role: Enterprise & B2B Sales - Other
Employement Type: Full time

Contact Details:

Company: IndiaMART
Location(s): Delhi, NCR

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Keyskills:   Client Servicing Team Handling Upselling Cross Selling Client Relationship Management Client Retention Key Account Management B2B Sales Revenue Generation

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₹ -10 Lacs P.A

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IndiaMART

IndiaMARTis Indias largest online B2B marketplace, connecting buyers with suppliers. With a 60% market share of the online B2B Classified space in India, the channel focuses on providing a platform to Small Medium Enterprises (SMEs),Large Enterprisesas well as individuals. Founded in 1999, the compa...