Technical Training Technical Training
- Zensar
- 5 - 7 years
- Kolkata
- 9 months ago
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Job Description
Experience: 5-7 years in Learning and Development ( Technical Learning )
Role Summary:
Training Executive - Learning and Development (Technical Learning ) will play a crucial role in ensuring the smooth and efficient execution of training programs. This position requires a strong commitment to customer service, excellent communication skills, and a problem-solving mindset.
Key Responsibilities:
- Training Coordination:
- Manage training schedules, logistics, and participant registration.
- Coordinate with trainers, venues, and other stakeholders to ensure successful program delivery.
- Administrative Support:
- Create and maintain training documentation, including course materials, handouts, and evaluation forms.
- Track training attendance, progress, and completion rates.
- Manage training budgets and expenses.
- LMS Management:
- Utilize the Learning Management System (LMS) to create and manage training courses, enrollments, and tracking.
- Provide technical support to learners and trainers using the LMS.
- Customer Service:
- Provide exceptional support to training participants and stakeholders, addressing their inquiries and concerns promptly.
- Data Analysis and Reporting:
- Collect and analyze training data to identify trends and areas for improvement.
- Prepare regular training reports for management.
Required Skills and Qualifications:
- Excellent verbal and written communication skills.
- Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint), email, and other relevant software.
- Experience with Learning Management Systems (LMS).
- Problem-solving and adaptability.
- Customer centric mindset.
- Post Graduate in Management, engineering background will be a added advantage
If you are a highly organized and detail-oriented individual with a passion for learning and development, we encourage you to apply for this exciting opportunity
Job Classification
Industry: IT Services & ConsultingFunctional Area / Department: Teaching & TrainingRole Category: Corporate TrainingRole: Communication TrainerEmployement Type: Full timeContact Details:
Company: ZensarLocation(s): Kolkata+ View Contact
Keyskills: Training Administration Data analysis LMS Management systems Program delivery Customer service Management Technical support Logistics
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