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Technical Training Technical Training @ Zensar

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 Technical Training Technical Training

Job Description

Experience: 5-7 years in Learning and Development ( Technical Learning )
Role Summary:
Training Executive - Learning and Development (Technical Learning ) will play a crucial role in ensuring the smooth and efficient execution of training programs. This position requires a strong commitment to customer service, excellent communication skills, and a problem-solving mindset.
Key Responsibilities:
  • Training Coordination:
    • Manage training schedules, logistics, and participant registration.
    • Coordinate with trainers, venues, and other stakeholders to ensure successful program delivery.
  • Administrative Support:
    • Create and maintain training documentation, including course materials, handouts, and evaluation forms.
    • Track training attendance, progress, and completion rates.
    • Manage training budgets and expenses.
  • LMS Management:
    • Utilize the Learning Management System (LMS) to create and manage training courses, enrollments, and tracking.
    • Provide technical support to learners and trainers using the LMS.
  • Customer Service:
    • Provide exceptional support to training participants and stakeholders, addressing their inquiries and concerns promptly.
  • Data Analysis and Reporting:
    • Collect and analyze training data to identify trends and areas for improvement.
    • Prepare regular training reports for management.
Required Skills and Qualifications:
  • Excellent verbal and written communication skills.
  • Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint), email, and other relevant software.
  • Experience with Learning Management Systems (LMS).
  • Problem-solving and adaptability.
  • Customer centric mindset.
  • Post Graduate in Management, engineering background will be a added advantage
If you are a highly organized and detail-oriented individual with a passion for learning and development, we encourage you to apply for this exciting opportunity

Job Classification

Industry: IT Services & Consulting
Functional Area / Department: Teaching & Training
Role Category: Corporate Training
Role: Communication Trainer
Employement Type: Full time

Contact Details:

Company: Zensar
Location(s): Kolkata

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Keyskills:   Training Administration Data analysis LMS Management systems Program delivery Customer service Management Technical support Logistics

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Zensar

Zensar Technologies Limited Zensar Technologies is among the top 25 software and BPO services providers in India. It is an RPG Group company. Headquartered in India, Zensar Technologies has marketing presence in US, Europe and Asia Pacific regions. The company has operations and a customer bas...