Crm Ba Crm Ba
- Zensar
- 3 - 6 years
- Kolkata
- 6 months ago
- Email to a friend
- Report this job
Job Description
Key Responsibilities:- Collaborate with business stakeholders to analyze, document, and refine business processes and requirements.
- Act as a bridge between technical teams and business units to ensure effective communication and successful solution implementation.
- Gather and document functional and non-functional requirements for Dynamics 365 (CE) and Power Platform (Power Apps, Power Automate, Power BI).
- Conduct gap analysis and recommend process improvements leveraging Dynamics 365 and Power Platform capabilities.
- Develop and maintain detailed documentation, including business requirements, use cases, process flows, and user stories.
- Support solution design and assist in system testing, user acceptance testing (UAT), and training.
- Assist in the configuration and customization of Dynamics 365 applications.
- Identify risks and dependencies within the project scope and work with stakeholders to address them.
- Stay up to date with the latest features and best practices in Dynamics 365, Power Platform, and related technologies.
Job Classification
Industry: IT Services & ConsultingFunctional Area / Department: Engineering - Software & QARole Category: Quality Assurance and TestingRole: QA Team ManagerEmployement Type: Full timeContact Details:
Company: ZensarLocation(s): Kolkata+ View Contact
Keyskills: Training System testing Solution design Usage power bi UAT Gap analysis User acceptance testing CRM
Fraud Alert to job seekers!
₹ Not Disclosed
Similar positions
Zensar
Zensar Technologies Limited Zensar Technologies is among the top 25 software and BPO services providers in India. It is an RPG Group company. Headquartered in India, Zensar Technologies has marketing presence in US, Europe and Asia Pacific regions. The company has operations and a customer bas...
Job Listings
We are in open beta version of website, please let us know if any issues, at: info(at)indigojobs.in