Your browser does not support javascript! Please enable it, otherwise web will not work for you.

Engineer Trainee @ Team Computers

Home > Hardware and Networks - Other

 Engineer Trainee

Job Description

Roles and Responsibilities


Desktop Support Engineer:

  •       Provide technical assistance and support for incoming queries and issues related to computer systems, software, and hardware.
  •       Diagnose and troubleshoot technical problems, escalate complex issues when necessary, and follow up with users to ensure resolution.
  •       Install, configure, and maintain computer systems and peripherals.
  •       Collaborate with cross-functional teams to resolve technical issues and improve processes.

Service Desk Engineer:

  •       Serve as the first point of contact for all IT-related incidents and requests.
  •       Provide remote support to end-users, including troubleshooting software and hardware issues.
  •       Log all service desk interactions, prioritize incidents based on their impact and urgency, and escalate problems as required.
  •       Maintain a high level of customer satisfaction by delivering timely and effective resolutions.

Helpdesk Engineer:

  •       Provide technical support and guidance to end-users, primarily through phone, email, or remote assistance tools.
  •       Resolve technical issues related to software, hardware, and network connectivity.
  •       Assist in the deployment and maintenance of IT assets, including computers, peripherals, and software installations.
  •       Maintain accurate records of support activities and ensure timely issue resolution.

Job Classification

Industry: Hardware & Networking
Functional Area / Department: Engineering - Hardware & Networks
Role Category: Hardware and Networks - Other
Role: Hardware and Networks - Other
Employement Type: Internship

Contact Details:

Company: Team Computers
Location(s): Mumbai

+ View Contactajax loader


Keyskills:   Desktop Support Service Desk Technical Support Helpdesk

 Job seems aged, it may have been expired!
 Fraud Alert to job seekers!

₹ 1-1.75 Lacs P.A

Similar positions

Desktop Engineer

  • TEKsystems
  • 1 - 6 years
  • Hyderabad
  • 14 days ago
₹ Not Disclosed

Nvidia AI Enterprise Platform Engineer

  • Frontier
  • 4 - 9 years
  • Bengaluru
  • 16 days ago
₹ Not Disclosed

System Engineer

  • Precision Group
  • 1 - 4 years
  • Noida, Gurugram
  • 17 days ago
₹ 50,000-2 Lacs P.A.

Python Automation Engineer

  • Calsoft
  • 4 - 7 years
  • Bengaluru
  • 21 days ago
₹ Not Disclosed

Team Computers

Team Computers Pvt. Ltd. Team Computers Pvt. Ltd. Incorporated in 1987, Team has completed 31 successful years of building trust and has emerged as a leading IT solutions provider, supporting more than 1800 customers across the country. At Team, we look at ourselves as a bridge between the wo...