Account Management Associate - German, UAM
- Amazon
- 0 - 3 years
- Hyderabad
- 6 months ago
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Job Description
*Minimum B2 level German Language Certification is Mandatory, C1 preferred* Work Timings Monday to Friday; European Timings Through the Amazon Marketplace, Amazon provides individuals or enterprises the opportunity to sell their goods on the Amazon platform. Worldwide, more than a million sellers use this Marketplace and thereby contribute to the success of Amazon. Are you interested in innovating to deliver an excellent level of service to Amazon s Selling Partners? At Amazon International Seller Services, our mission is to make Sellers successful on Amazon. The seller growth function devises programs to recruit new Sellers and improve existing Seller performance by driving them to adopt to relevant Amazon products and services. We provide necessary support to new Sellers starting from their launch on Amazon to removing blockers and setting them up for success by leveraging various programs and tools. Monitor key ASIN metrics, including sales, traffic, conversion rates, Buy Box percentage, and customer feedback. Identify underperforming ASINs and implement strategies for improvement.Ensure ASINs follow Amazons listing guidelines and A+ Content best practices.
Manage Sponsored Products, Sponsored Brands, and other Amazon advertising campaigns at the ASIN level. Plan and execute deals, coupons, and other promotional activities to boost ASIN visibility.
Ensure ASINs have adequate stock levels and avoid out-of-stock situations, monitor pricing trends and competition to optimize pricing strategies.
Identifying specific prospects/partners to approach, communicating the specific value proposition for their business and establishing long-term, successful partnerships.
Tracking and reporting performance using appropriate metrics. Achieve productivity and seller satisfaction targets.
Bachelor degree (preferably in Computer Science or Business) and 0 to 3 years of relevant working experience.
B2 level of proficiency in German language. Candidate needs to possess strong oral and written communication skills in German language.
Advanced computer literacy in Microsoft Office (especially MS Excel) applications.
Excellent communication skills in written and oral English with the ability to face external and internal partners in a professional and mature manner.
Desire to work in a fast-paced, challenging environment and passion for delivering great customer experience is required.
Attention to detail and high capability to work on different projects in parallel Creative and analytical problem solver with a passion for operational excellence
Ability to work with IT systems, understand and work with XML feeds, SQL/DW would be an added benefit.
Job Classification
Industry: InternetFunctional Area / Department: Sales & Business DevelopmentRole Category: Sales Support & OperationsRole: Sales Operations / EnablementEmployement Type: Full timeContact Details:
Company: AmazonLocation(s): Hyderabad
Keyskills: Computer science Management Associate Operational excellence XML Analytical Account management Customer experience MS Office German language SQL
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