Executive / Consultant / Analyst @ Biofuelcircle

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Executive / Consultant / Analyst

Biofuelcircle
3 - 5 years
Mohali, Chandigarh
11 months ago
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Job Description

Key Responsibilities Customer Onboarding Training

Document participants business processes and update need analysis.
Conduct user training sessions and create use case templates.

Customer Success Business Growth

Regularly engage with participants to ensure active platform usage and business deals.
Conduct periodic business review and quarterly planning meetings.
Use analytics to help customers achieve their objectives.
Cross-sell and up-sell services like auctions and value-added products.

Customer Support

Assist subscribers with platform functionalities, services, and features.

CRM Management

Enter all leads and update relevant contact fields in the CRM daily.
Support email automation by aligning sales stages.

Platform Demo Registration

Conduct need analysis and platform demos to showcase features and benefits.
Complete customer registration and KYC processes.

Ideal Candidate Profile General Background

Graduates/Postgraduates with a process-oriented mindset and willingness to learn.
Ability to engage professionally with platform participants.

Technical Competency

Knowledge of IT systems and Office applications.
Ability to understand, implement, and improve processes.

Presentation Communication Skills

Strong verbal communication, capable of interacting with both internal and external customers.

People Management/Leadership

Calm, friendly, assertive interpersonal traits.
Strong influencing and convincing skills.

Job Classification

Industry: IT Services & Consulting
Functional Area / Department: Customer Success, Service & Operations
Role Category: Non Voice
Role: Customer Onboarding - Non Voice
Employement Type: Full time

Contact Details:

Company: Biofuelcircle
Location(s): Mohali, Chandigarh

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Keyskills: Supply chain Training Market development Automation Usage Customer support Management Inside sales Analytics CRM

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Your name (*)

Email (*)

Mobile (*)

Preferred City (* max. 2 w/comma)

Designation / Expected Role

Current / Recent Company (*)

Experience (*)

Expected Salary (*)

Desired Industry (*):

Functional area / Department (*):

Enter Skills (key skills, subjects, technologies & roles to use in search)

Write briefly about yourself, your experience and education (*)

Attach ResumeMax 2.38 MB (RTF, PDF, DOC, DOCX formats only parsed)

Please, check the file size and type.

Add social media [ + ]

Create password

I agree with website service terms and conditions

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Biofuelcircle

About Us: Incorporated in mid-2020, BiofuelCircle has created a digital platform for bioenergy supply chain. The companys vision is to Empower the Green Economy, through a reliable, end-to-end supply chain for Biomass, Biofuels and other Bio-Products. BiofuelCircle is enabling a circular economy fo...

Executive / Consultant / Analyst @ Biofuelcircle

Home > Non Voice