Technical Support Engineer @ Netcore Cloud

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Technical Support Engineer

Netcore Cloud
2 - 3 years
Bengaluru
3 months ago
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Job Description

Pepipost is looking for Technical Support Engineer to join our dynamic team and embark on a rewarding career journey

Responding to technical support tickets.
Contacting clients to find out the nature of the technical or IT issue.
Linking to clients' computers via remote access.
Traveling to clients' office or server location.
Installing new hardware, software, and networking systems.
Diagnosing and troubleshooting hardware, networking, and software issues.
Proposing simple and effective solutions.
Providing basic software training.
Maintaining good client relations.
Completing job reports.

Job Classification

Industry: Film / Music / Entertainment
Functional Area / Department: IT & Information Security
Role Category: IT Support
Role: IT Support - Other
Employement Type: Full time

Contact Details:

Company: Netcore Cloud
Location(s): Bengaluru

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Keyskills: switching server network engineering hardware networking networking software installation remote access routing technical support remote support desktop engineering computer hardware desktop support troubleshooting hardware troubleshooting ccna

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Your name (*)

Email (*)

Mobile (*)

Preferred City (* max. 2 w/comma)

Designation / Expected Role

Current / Recent Company (*)

Experience (*)

Expected Salary (*)

Desired Industry (*):

Functional area / Department (*):

Enter Skills (key skills, subjects, technologies & roles to use in search)

Write briefly about yourself, your experience and education (*)

Attach ResumeMax 2.38 MB (RTF, PDF, DOC, DOCX formats only parsed)

Please, check the file size and type.

Add social media [ + ]

Create password

I agree with website service terms and conditions

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Netcore Cloud

Netcore cloud is first and leading AI/ML-powered customer engagement and experience platform (CEE) that helps B2C brands increase engagement, conversions, revenue and retention. Our cutting-edge SaaS products enable personalized engagement across the entire customer journey and build amazing digital...

Technical Support Engineer @ Netcore Cloud

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