As a Sales Advisor at H&M, you ll play a key role in creating an outstanding customer experience You ll welcome customers, guide them through your store, and support them in finding what they need while showcasing our products Acting in line with our values, you ll contribute to both your own success and the success of the company
You will:
Share your fashion and product knowledge to help customers make informed choices
Collaborate with your team to deliver exceptional service at every step of the customer journey
Ensure the sales floor and back of house are well-stocked, organized, and inviting
Support with opening and closing of the store
Represent yourself and the brand positively during all customer interactions
WHO YOU LL WORK WITH
Our stores are the heart of our company, where customers experience our brand firsthand As part of the dynamic Store Team, every role from Sales Advisors, Department Managers, Store Managers and Visual Merchandisers to Assistant Store Managers, Cash Office Responsible, and Delivery Responsible in larger stores contributes to creating an inspiring and welcoming environment You ll also connect with the wider Area Team, collaborating across stores to share insights and drive success together Alongside your team, youll play a vital role in helping customers feel confident and express their individuality with the latest trends and timeless styles By building meaningful connections with customers in our stores, we make fashion accessible and sustainable for all
WHO YOU ARE
We are looking for people with
Experience in customer service within fashion, retail, or similar fields
And people who are
Passionate about fashion and delivering an exceptional in-store experience while promoting our products and driving sales
Thriving in collaborative and dynamic environments
Communicative, creative, curious to work with store technology, with a strong eagerness to learn and develop
Flexible and action oriented
