Process Associate (Voice)-HR Sukalpa @ Wipro

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Process Associate (Voice)-HR Sukalpa

Wipro
0 - 1 years
Mumbai
8 months ago
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Job Description

PRINCIPAL RESPONSIBILITIES:

Work on the various front offices client tools as required for the specific queues and provide customer service through calls.

Understand customer queries received through calls and act accordingly.

Maintain a healthy and clean work environment & adhere to company policies and procedure.

Continuous up gradation of process knowledge as required

CRITICAL SKILLS REQUIRED

Excellent communication skills.

Comprehension - Ability to clearly understand the problem statement

Composition: - Ability to compose a grammatically correct, concise and accurate paragraph/essay/letter.

Voice & Accent: - Neutral Accent & excellent Voice Skills Good analytical & drafting skills to respond back to the customer.

Strong customer service focus: - - Ability to empathize with the customer - Prioritizing customer needs

Candidates from Maharashtra are only eligible.

Freshers can apply

Resource should be comfortable with night shift.

Interested candidates can share their CV on 9740392*** with the subject line " CSA Airoli"

Job Classification

Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Voice / Blended
Role: Voice / Blended - Other
Employement Type: Freshers

Contact Details:

Company: Wipro
Location(s): Mumbai

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Keyskills: Bpo Voice International Voice Process Communication Skills Us Voice Process Interpersonal Skills

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Your name (*)

Email (*)

Mobile (*)

Preferred City (* max. 2 w/comma)

Designation / Expected Role

Current / Recent Company (*)

Experience (*)

Expected Salary (*)

Desired Industry (*):

Functional area / Department (*):

Enter Skills (key skills, subjects, technologies & roles to use in search)

Write briefly about yourself, your experience and education (*)

Attach ResumeMax 2.38 MB (RTF, PDF, DOC, DOCX formats only parsed)

Please, check the file size and type.

Add social media [ + ]

Create password

I agree with website service terms and conditions

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Process Associate (Voice)-HR Sukalpa @ Wipro

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