Medical Summarizer - Associate
- Provana
- 0 - 5 years
- Noida, Gurugram
- 6 months ago
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Job Description
Responsibilities:
- Review client case information and determine required medical records and facilities involved.
Initiate medical record requests via fax, email, portals, or telephonic communication in compliance with HIPAA and client-specific protocols.
Regularly follow up with hospitals, clinics, and third-party record retrieval services (e.g., MRO, CIOX) to track the status of requests.
Escalate delays, incomplete records, or denials to appropriate stakeholders and take corrective action.
Update internal tracking systems, logs, and client databases (e.g., Clio, Filevine, Needles) with current status and notes.
Communicate professionally and clearly with providers, clients, and internal teams via email and calls.
Perform quality checks to ensure completeness and accuracy of received records before submission to legal teams.
Maintain turnaround time (TAT) and service level agreements (SLAs) for all assigned cases.
Review and analyze scanned medical records and bills and summarize them as per the guidelines.
Create concise and accurate summaries of patient medical histories, procedures, diagnoses, and treatment plans for internal use and billing purposes.
Maintain organized records of summarized information, ensuring compliance with legal and regulatory standards.
Preferred Tools & Platforms Experience (Mandatory):
Clio, Filevine, Litify, or Needles
Record retrieval platforms (CIOX, MRO, ChartSwap, Sharecare)
SharePoint, Dropbox, Google Drive
Nitro, Microsoft word, excel, outlook.
Key Skills:
- Strong understanding of medical terminology.
- Excellent written communication skills with attention to detail.
- Proficiency in Microsoft Office Suite and electronic health record (EHR) systems.
Preferred Candidate Profile
- Bachelor's degree in life sciences is mandatory (BPT, MPT, BAMS, BHMS, BUMS, and BDS)
- Should have proficiency in Typing (30 WPM with 97% of accuracy)
- Should be flexible with 24*7 shift.
- Freshers & experienced both can apply.
Package:
~ 3.16 LPA for Freshers
~ up to 4.2 LPA for experienced
Preferred Candidate Profile:
- Graduation is mandatory
- Should be flexible with 24*7 shift.
- Learning Opportunities
- Freshers can also apply, must have knowledge about medical terminologies
- Great work culture
- Positive Work Environment
- Immediate Joiners only ***
Walk In Details
- Venue - Provana, A-5 Sector 6 Noida.
- Time - 11 AM IST
Job Classification
Industry: BPM / BPOFunctional Area / Department: Customer Success, Service & OperationsRole Category: Non VoiceRole: Non Voice - OtherEmployement Type: FreshersContact Details:
Company: ProvanaLocation(s): Noida, Gurugram
Keyskills: Medical Summarization clinical Transcription Medical Writing Medical Transcription Medical Records Clinical Documentation Medical Underwriting Quality Control
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Provana
Provana is a US Based Organization dealing with SaaS Products and services for the credit and collection industry.
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