Reporting Analyst (Operation Analyst) @ Virtusa Consulting

Job Description

Position Overview Job Title- Operations Analyst, NCT Location- Pune, India Role Description Executing assigned Client reporting production activities Ensure 4 eye principal is being followed in the team Conduct spot checks to ensure and document adherence Maintain up to date process manuals and process reviews Manage queries within team and resolve them with help of onshore colleagues if required Assist manager in reviewing process changes and update procedures Plan back up for team during their leaves Escalate all issues in time, to the appropriate level, to avoid any adverse impact on the business Maintain clear and prompt communication with departments like risk, front office and performance measurement, IT etc. Ensure teamwork culture is practiced. To get involved in process improvement projects driven by the management. Ensure proper back-ups created and assist other teams during contingencies (Staff shortage, high volumes etc) What Well Offer You As. part of our flexible scheme, here are just some of the benefits that youll enjoy Best in class leave policy Gender neutral parental leaves 100% reimbursement under childcare assistance benefit (gender neutral) Sponsorship for Industry relevant certifications and education Employee Assistance Program for you and your family members Comprehensive Hospitalization Insurance for you and your dependents Accident and Term life Insurance Complementary Health screening for 35 yrs. and above Your Key Responsibilities To ensure processes are performed as per defined Key Operating Processes.(KOP) The Analyst/Senior Analyst will be responsible for completion of day-to-day activity as per standards and ensure accurate and timely delivery of assigned production duties. Candidate needs to ensure team adherence to all cut-off times/deadlines and quality of processing as maintained in SLAs. Candidate should ensure that all queries/first-level escalations related to routine activities are responded to within the period specified. Candidate needs to conduct checks and maintain documentation to ensure that there are sufficient records for future reference Candidate should take responsibility and act as backup for the team manager in absence and share best practices with the team. To escalates unusual activity (new client activity, slow systems, delayed approvals, deviations form KOP). Awareness of risks attached to the processes and escalation of potential risks to the bank to Team Manager. To communicate with the stakeholders to share any process specific updates or to escalate any issues. Your Skills And Experience Basic understanding of Client / Performance Reporting Knowledge of German language - Minimum requirement B2.2 or equivalent Good communication (verbal & written) and interpersonal skills Willingness to take on responsibility and learn new tasks Sound desktop PC skills including Microsoft Office Ability to work quick and accurately, even under tight deadlines Team-playing skills How Well Support You Training and development to help you excel in your career Coaching and support from experts in your team A culture of continuous learning to aid progression A range of flexible benefits that you can tailor to suit your needs About Us And Our Teams Please visit our company website for further information: https://www.db.com/company/company.htm Our values define the working environment we strive to create diverse, supportive and welcoming of different views. We embrace a culture reflecting a variety of perspectives, insights and backgrounds to drive innovation. We build talented and diverse teams to drive business results and encourage our people to develop to their full potential. Talk to us about flexible work arrangements and other initiatives we offer. Visit Inside Deutsche Bank to discover more about the culture of Deutsche Bank including Diversity, Equity & Inclusion, Leadership, Learning, Future of Work and more besides

Employement Category:

Employement Type: Full time
Industry: BFSI
Role Category: BFSI
Functional Area: Not Applicable
Role/Responsibilies: Reporting Analyst (Operation Analyst)

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Keyskills:   Client Reporting Process Management Query Resolution Communication Risk Management Process Improvement Teamwork Process Documentation Quality Assurance Escalation Management German Language Microsoft Office Stakeholder Communication