Forecasting Analyst / Data Scientist @ Locus

• The person will be the Point of Contact for forecasting and budget planning

• Updates the forecast with monthly / weekly actual data and suggested improvements based on trend analysis

• Refines forecasting scenarios and generates final forecast

• Refines and capture data to be used as an input to the models

• Designs and develops forecasting scenarios

• Generate short term forecasts, incorporating business impacts

• Revise forecast based upon feedback

• Maintain process documentation and tweak as per requirement.

Desired Candidate Profile

• Good skill in Mathematical and Statistical modelling (R-studio, python)

• Hands on experience of forecasting for large and complex attributes

• Analytical and good understanding of contact centre metrics

• Strong business acumen

• Should be a good communicator and a collaborator

• Strong Communicator and decision maker

• Core forecasting experience 2+ years in BPO/Contact center environment.

• Should be flexible working in US shifts