Senior Technology Operations
- Walmart
- 5 - 8 years
- Bengaluru
- 9 days ago
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Job Description
Financial Management: Requires knowledge of: Financial Management tools and processes; Budgeting and internal and external program Communication tools and processes To comprehend the financial plan for implementation of multiple projects
- Monitor delivery schedules and cost expenditure for multiple projects within a program
Program Estimation: Requires knowledge of: Program Estimation tools and techniques ; Risk Assessment and Mitigation tools and techniques
- To assess and identify the resources required for successful completion of the project of small to medium complexity
- Identify potential risks for successful completion of the project
Business Operations : Requires knowledge of: Organization KPIs; Assessment techniques
- To cater to key stakeholders and their priorities
- Participate in business task to get things done in own unit or area
- Communicate key considerations for business decision making process
- Comment on the organizations business model and financial goals
- Cite examples of types of information needed to make sound business decisions
Technology Landscape Awareness: Requires knowledge of: Understanding of technology strategy and its linkages to domain; Basic understanding of existing and upcoming systems, technologies and trends; Product technical information; Basic understanding of domain specific market standards; Basic understanding of methodologies and tools, processes, checkpoints
- To get involved and provide support to technology/ domain stakeholders to solve complex issues (ie suggest what skills are needed, how does the technology impacts)
- Develop business cases for projects with a projected return on investment or cost savings
- Demonstrate deep functional knowledge of the business unit/domain
- Translate business unit/domain requirements into projects, activities, and tasks and aligns to overall technology strategy
- Serve as an interpreter and conduit to connect business unit/domain needs with tangible solutions and results
- Participate in creating new processes and ways of working
Program Definition: Requires knowledge of: Program Management techniques, tools and frameworks; Benefits analysis; Program Planning tools and techniques
- To define goals, deliverables and schedules for managing multiple medium to high complexity projects within a program, in line with the overall strategic objectives
- Create accountability matrix for the projects
- Decompose the program into multiple modules and assign responsibility assignments and milestones for each module
- Comprehends the operational and financial factors that drive project success
Program Monitoring and Control : Requires knowledge of: Program Monitoring and Control tools and processes; Internal and External program Reporting and logging tools and processes To monitor and evaluate the progress of the projects against approved milestones and timelines
- Lead cross functional and/or pillar coordination meetings to review schedule progress, health, issues/risks, and key dependencies of the projects
- Take appropriate measures when required to bring program health on track in case of adversity
Influencing and Building Stakeholder Consensus: Requires knowledge of: Verbal/Non-verbal behaviors; Application and allocation of Business Communication styles/techniques in ambiguous and challenging situations ; Communication channels/mediums; Interpersonal skills and universal relationship building with ability to connect seemingly unconnected parties; Influencing styles
- To communicate, articulately and concisely, in a one-to-one/ stakeholder meeting involving one-two teams
- Proactively build personal network and seek and provide constructive feedback
- Present data and logic to and influence team, customers and stakeholders
- Articulate results/recommendations in a structured manner using relevant data
- Actively listens to others and acknowledges different technical perspectives and connects to the product/technology in development
- Demonstrates up-to-date expertise and applies this to the development, execution, and improvement of action plans by providing expert advice and guidance to others in the application of information and best practices; supporting and aligning efforts to meet customer and business needs; and building commitment for perspectives and rationales
- Provides and supports the implementation of business solutions by building relationships and partnerships with key stakeholders; identifying business needs; determining and carrying out necessary processes and practices; monitoring progress and results; recognizing and capitalizing on improvement opportunities; and adapting to competing demands, organizational changes, and new responsibilities
- Models compliance with company policies and procedures and supports company mission, values, and standards of ethics and integrity by incorporating these into the development and implementation of business plans; using the Open Door Policy; and demonstrating and assisting others with how to apply these in executing business processes and practices
What you'll do -
- As an Ad Operations specialist, you will contribute towards monitoring, setting up of campaigns in WMC Owned and Operated platforms to ensure campaigns are executed flawlessly
- You will contribute and perform dive deep into campaign troubleshooting insights to ensure ads are rendering as intended as well as to prevent bad customer experience by displaying right ads to the audience
- Understand all the client s goals and objectives and ensure campaigns are setup to achieve these goals
- Be the subject matter experts in ad serving platform/tools and work to continually optimize the platform usage and provide up to date best practices
- Work closely with internal teams to guarantee client satisfaction on both programmatic and direct campaigns
- Manage day-to-day deliverables w.r.t ad campaigns across the companys owned and operated properties as well as any external distribution platforms
- Maintain the highest standards around campaign fulfilment
- Execute campaigns by trafficking ads to WMC properties: O&O, Offsite
- Build creative in an ad server using third party tags
- Activate ads in the ad server after assigning the appropriate creative
- Communicating status of campaign creation to key global partners
- Provide account team with screenshots confirming creative went live
- Complete ad server and campaign audits using checklists to ensure accuracy and completeness of campaign, including go live workflows
- Ensure functionality and accuracy of creative by assigning to test pages
- Security scanning of orders to ensure compliance with information security initiatives
- Campaign Optimization across Display/Search Platforms
- Trafficking across Display/Search Platforms
- B.E. or B.Tech. degree in Computer Science or other equivalent stream
- Candidate with excellent articulation and communication skill set
- 12+ years of experience in Ad Operations domain
- Willing to work in rotational shifts, including PST hours
- Strong familiarity with ad serving technologies, platforms and tools with hands on working experience
- Hands on knowledge on at-least one ads tool - Google Ad Manager, Google Ad words, Tradedesk, Facebook Ads, Instagram Ads, Pinterest Ads
Benefits Beyond our great compensation package, you can receive incentive awards for your performance. Other great perks include a host of best-in-class benefits maternity and parental leave, PTO, health benefits, and much more.
Minimum Qualifications
- Option 1: Bachelors degree in computer science, management information systems, industrial engineering, engineering management, business, information systems, project/program management, information technology, finance, management, or related area and 3 years experience in project management, program management, program operations, or related area.
- Option 2: 5 years experience in project management, program management, program operations, or related area. As permitted by applicable law, provide evidence of full vaccination as defined by CDC guidelines OR secure approval of medical or religious accommodation for the vaccination mandate.
Job Classification
Industry: IT Services & ConsultingFunctional Area: IT Services & Consulting
Role Category: Technology / IT
Role: Program Manager - Technology / IT
Employement Type: Full time
Contact Details:
Company: WalmartLocation(s): Bengaluru
Keyskills: Project management Manager Program Management Information security SEZ Budgeting Troubleshooting Information technology Business operations Remedy
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