Customer Service Specialist @ Bajaj Finserv

Job Description

Company Description We suggest you enter details here. Role Description This is a full-time on-site role for a Customer Service Specialist at Sagenome Private Limited located in Trivandrum. As a Customer Service Specialist, you will be responsible for conversion of leads by providing excellent insight of the product with high clarity, and support Your day-to-day tasks will include answering customer inquiries, resolving issues and complaints, and ensuring customer satisfaction. You will also be responsible for maintaining customer records and providing feedback to improve our products and services. Qualifications Previous experience in customer service or a related field Excellent communication and interpersonal skills Strong problem-solving and decision-making abilities Ability to remain calm and professional in stressful situations Attention to detail and high level of accuracy Proficiency in computer systems and software Ability to work in a team environment . High school diploma or equivalent

Employement Category:

Employement Type: Full time
Industry: BPO / Call Center
Role Category: BPO / Call Center
Functional Area: Not Applicable
Role/Responsibilies: Customer Service Specialist

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Keyskills:   Interpersonal skills Teamwork Excellent communication Problemsolving Decisionmaking Attention to detail Proficiency in computer systems