Sales Operations Specialist - American Accent Required @ Lifecell

Job Description

Job Title: Sales Operations Specialist US Wound Care (American Accent Required)
Location: Remote
Working Days: 6 Days per Week
Shift Timing: 9:30 PM IST to 6:30 AM IST (US Shift)
Joining Requirement: Immediate Joiners Only
Language Requirement: Must have a strong American accent and excellent spoken English communication skills

Key Responsibilities

• Serve as the primary sales operations liaison for the US Wound Care Commercial Team
  
• Coordinate and process sales orders accurately and ensure on-time dispatch
  
• Maintain and update CRM systems with account information, order history, and activity logs
  
• Support field sales representatives with required data, documentation, and timely follow-ups
  
• Communicate professionally with physicians, clinics, and distributors on product availability, order status, and delivery timelines
  
• Generate daily and weekly reports on sales performance, open orders, and pipeline activity
  
• Collaborate with internal teams including logistics, finance, compliance, and customer service
  
• Ensure strict adherence to US compliance protocols and HTA documentation standards (where applicable)
  

Candidate Profile

• Excellent English communication skills with a clear American accent mandatory
  
• Experience in sales operations, order processing, or supporting US-based teams preferred
  
• Proficient with CRM tools (e.g., Salesforce) and reporting dashboards
  
• Strong organizational skills with the ability to work in a fast-paced, detail-driven environment
  
• Must be comfortable with night shift (9:30 PM 6:30 AM IST)
  
• Immediate joiners only will be considered

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Keyskills:   Customer Service US Market American English