International Customer Service Representative @ WSNE Consulting

Job Description

Company Description Role Description This is a full-time on-site role for an International Customer Service Representative located in Thane. The International Customer Service Representative will be responsible for providing customer support and assistance to international clients, addressing their inquiries and concerns, and ensuring a positive customer experience. The role involves effective communication, problem-solving, and collaboration with cross-functional teams. Qualifications Excellent verbal and written communication skills in English and [Additional Language] Customer service experience, preferably in an international setting Strong problem-solving and decision-making abilities Ability to handle challenging customer interactions with empathy and professionalism Proficiency in using customer service software and tools Ability to multitask and work in a fast-paced environment Attention to detail and accuracy Flexibility to work shifts, including weekends. and holidays High school diploma or equivalent; additional certifications in customer service or related fields are a plus

Employement Category:

Employement Type: Full time
Industry: BPO / Call Center
Role Category: BPO / Call Center
Functional Area: Not Applicable
Role/Responsibilies: International Customer Service Representative

+ View Contact

Keyskills:   Excellent verbal written communication skills in English Customer service experience Strong problemsolving decisionmaking abilities Ability to handle challenging customer interactions with empathy professionalism Proficiency in using customer service software tools Ability to multitask Attention to detail accuracy