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Infrastructure Support Engineer (Lead) @ Infogain

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 Infrastructure Support Engineer (Lead)

Job Description

  • Manage and mentor IT Support Engineers
  • Bring in Thought leadership and ensuring project alignment with HP s goals and expectations
  • Participates as a member of the business IT team providing Level 3 and 4 support to Linux / Windows based servers and workstations in product development lab
  • Provide operational support activities in setup of robust, reliable and secure IT systems and network infrastructure in lab compute space including:
  • Support end-to-end business IT infrastructure solutions, configuration and change management including problem resolution and root cause analysis, performance and status monitoring, maintenance, troubleshooting
  • Business continuity and recovery plan
  • improvement and simplification of lab compute space infrastructure architecture
  • Provide mentoring and guidance to junior business IT support engineers
  • Applies in-depth or broad technical knowledge and expertise to provide solutions across one or more technology areas
  • Implements process changes as needed to meet ongoing business IT objectives in compliance with organization policies and processes
  • Coordinate with Infogain s Delivery and Quality Function for effective resource utilization and project delivery
EXPERIENCE
  • 11-12 Years
SKILLS
  • Primary Skill: Infrastructure Support
  • Sub Skill(s): AD DC DHCP DNS, Infrastructure Support L1
  • Additional Skill(s): VMWare, Infrastructure Support, System Administrator, Managed Services-Databases, Managed Services-L1 Support, Managed Services-Linux, Managed Services-Network

Job Classification

Industry: IT Services & Consulting
Functional Area: IT Services & Consulting
Role Category: IT Network
Role: System Administrator / Engineer
Employement Type: Full time

Contact Details:

Company: Infogain
Location(s): Bengaluru

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Keyskills:   Change management Linux IT support DNS Mentor Windows Troubleshooting Project delivery DHCP Monitoring

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Infogain

Infogain is a Silicon Valley headquartered company with software platform engineering and deep domain expertise in the travel, retail, insurance and high technology industries. We accelerate the delivery of digital customer engagement systems using digital technologies such as cloud, mic...