International non voice - Hyderabad
- Intouch
- 0 - 3 years
- Hyderabad
- 5 days ago
- Email to a friend
- Report this job
Job Description
We are hiring exclusively for the International Voice & Non Voice Process - Immediate joiner only(Customer support) from 28 Mar 30 - Mar 2024 ( Thursday to Saturday )
Roles & Responsibilities:
- The agent has to respond to customer complaints in a professional manner
- The agent has to resolve complaints successfully in accordance with established guidelines The agent should have the ability to build rapport with the customer
- The agent should have the ability to overcome objections and ask for business
Key Skills:
- Candidates will be preferred based on their understanding of e-commerce websites
- Should possess effective Written and Verbal Communication skills and Comprehension skills
- Should have excellent typing Speed (At least 30 WPM) for the Chat Process
- Should have Excellent interpersonal and intrapersonal skills & should be a team player
Eligibility Criteria:
- Must be a Graduate or Undergraduate ( No Pursuing Candidate)
- Minimum understanding of Customer Service & should have a minimum of 6 months of experience in an International Chat or Voice support role
- Freshers with excellent verbal and written communication skills can also apply
- Should be flexible to work for both Voice and Chat support
- Immediate joiners are preferred
- 100% work from the office
- Willing to work 24-7 shifts (Night Shifts/ Late Night Shifts and rotational shifts)
Perks & Benefits
- We will provide both ways free transportation up to (a 30Kms radius or as per the Hiring limits)
- Work Location: Hyderabad (Kokapet or Raheja Mind Space)
- Incentives based on performance
Interested Candidates can directly walk in and can reach out to the below recruiters. Kindly mention the Source as Naukri on top of your resume.
Point of contact:
Apoorva-9542430***Email address - ap****************y@in******x.com
Job Classification
Industry: IT Services & ConsultingFunctional Area: IT Services & Consulting
Role Category: Customer Success
Role: Customer Success Associate
Employement Type: Freshers
Contact Details:
Company: IntouchLocation(s): Hyderabad
+ View Contact
Fraud Alert to job seekers!
₹ 1-3.25 Lacs P.A
Similar positions
Intouch
Building No: 2A, 4th Floor Maximus Towers, Raheja Mindspace IT Park, Madhapur, Hyderabad, Andhra Pradesh, India
Job Listings
We are in open beta version of website, please let us know if any issues, at: info(at)indigojobs.in
