Role: Process Analyst - Global HR Shared Services
Hybrid Model: 1 week WFO and 3 weeks WFH
Shifts applicable: US/UK/AU shifts
Main responsibilities:
Handling complete New hires, Resignations and Data Management processes for North America and UK
Tier 1 Payroll Support
Employee benefit administration for USA and UK
Handling Background Verifications for North America and UK
Handling Employee referencing for North America and UK
Employee leave administration for North America and UK
Employee performance management administration for North America and UK
Employee profile management: Trouble shoot queries related to login/access roles/passwords
Vendor management and Invoice Processing USA and UK
Documentation: Process maps, KPI, SLAs and dashboards based on clients expectation and internal requirements
Compliance: Ensuring local and compliances of supporting countries are adhered
Participation in internal and external audits
Proactively suggesting process improvement ideas and initiate changes due to change in regulatory requirement or change in technology
Supporting responsibilities:
1. Knowledge of ERPs
2. Must possess strong knowledge on US and UK regulatory/statutory requirements, Employee benefits and labor laws
3. Prior HR transition experience
4. Maintaining trackers
5. Performing regular RCAs
6. Adherence and regular revival of HRSS SOPs
Qualification:
Graduation and PG in HR will be a added advantage
Experience:
Relevant experience of 2 to 3 years and should have at least worked for North America or UK
OTHER SOFT SKILLS:
1. Very Good Written & Verbal communication skills
2. Good interpersonal skills
3. Should be able to adapt quickly
4. Stake holder Management
Arthur J. Gallagher & Co. (AJG) is a US-based global insurance brokerage and risk management services firm headquartered in Rolling Meadows, Illinois (a suburb of Chicago). The firm was established in 1927 and is one of the largest insurance brokers in the world.We are 3rd largest in the Wor...