Principle Product Analyst @ Koch Industries

The Koch Global Services is looking for a Principal Product Analyst to join their Compliance/EHS team. The PPAwill help implement and maintain important company-wide applications. The Compliance/EHS team focuses on supporting these applications and related technology for Compliance, Ethics, and Environmental, Health, and Safety business operations in Koch Industries.

Koch Capability Transformation Team (KCTT) is a product centric organization that is aligned to Kochs key business areas (e.g., Finance, Compliance, Legal etc.). As a preferred partner, we focus on people, processes, technology, and data to drive transformation. Our team members are key contributors through the application of frameworks and principles with an emphasis on leveraging critical and economic thinking to drive value.

• Trains, mentors and assists business users in the use of applications.
• Mentors and coaches team members on technical and functional skill development as well as product knowledge
• Gather requirements for minor system enhancements working with the business and IT to prioritize.
• Translates business requirements and conceptual design into functional specifications.
• Support and troubleshoot Compliance/EHS applications.
• Manage support issues in ServiceNow.
• Develop and document functional application processes.
• Reviews, analyzes, and evaluates business systems and user needs.
• Manages the life cycle of an application user from setup to removal including access control reviews in conjunction with the Product Support Team
• Test and implement application changes.
• Update system and knowledge documents.
  • Coordinate with vendors for support and upgrades.
  • Communicate task and issue updates with relevant stakeholders.
  • Assist the QA team in automating testing tasks for Enablon.
  • Ensure all changes or adjustments follow the rules of the software development lifecycle and are made using its methods.

• Proficient in effective communication and teamwork.
• Experienced in configuring Compliance/EHS applications.
• Skills in technical troubleshooting across various platforms.
• Implemented software and hardware upgrades.
• Knowledge of Agile Scrum/Kanban methodologies.
• Strong task prioritization and coordination skills.
• Principle Product Analyst/ Product Analyst experience (10 years).
• Knowledge of .NET, C#, JavaScript, HTML or CSS.
• Exhibit proficiency in API testing, including RESTful API and SOAP web services.
• ITIL or equivalent IT service management training & experience
• Possess a good understanding of AWS, MuleSoft, and GIT.

• Experience with Compliance/EHS applications.
• Understanding of Compliance and EHS business processes.
• Team mentoring and bridging knowledge gaps and identifying futuristic skill needs and addressing.